About This Role
Keeping the Produce Department stocked and clean during business hours is the main responsibility of the Produce Clerk. This role involves assisting customers, maintaining a friendly demeanor, and adhering to departmental procedural guidelines.
Responsibilities
- Ensure cleanliness of the produce department, floral area, storage area, and work area for safety, including cleaning shelves and products, keeping floors free of liquid spills or water, removing hazardous debris from the floor, and sweeping
- Stock the produce/floral department, including presentation and rotation of product, facing, filling, and organization of all product items as set by the Produce Department schematics, as well as ensuring tag and pricing accuracy
- Respond positively to customer inquiries and assist customers with purchases, information, and product selection, requiring selling and cross-selling of products
- Receive, inspect, and log products for accuracy of shipment, temperature, and quality
- Monitor point-of-purchase signs, ensuring a variety of recipe cards, product coupons, promotional material, and information on complimentary foods
- Operate and use equipment such as knives, scales, wrappers, compactors, garbage disposals, pallet jacks, and hand trucks
- Participate in pre-inventory preparation, including back stock and assuring tags match products
- Participate in and run the cut fruit and vegetable program
- Take responsibility for sales and profitability in the department
- Sustain a high level of product knowledge and product preparation
- Walk department regularly to ensure an organized, sanitary, and overall clean appearance at all times
- Other duties as assigned
Requirements
- High school diploma or equivalency degree
- Must maintain the highest level of customer service at all times
- Ability to adapt to the ever-changing high-volume retail while working in a cross-functional team environment
- Capacity to take initiative when problems arise
- Flexibility to adapt in a variety of situations
- Advanced attention to detail with the capability to prioritize and meet deadlines
- Excellent verbal communication and interpersonal skills for dealing cross-functionally with peers and senior management
- Ability to multitask and have excellent organizational skills
- Ability to support and contribute to team goals
- Ability to work varied hours/days as business dictates
- Familiarity with Health Department guidelines and regulations as they pertain to a grocery retail environment
- Basic knowledge of math, weights, and measures
- Ability to push and pull fully loaded hand trucks and use box cutters