Leading the Procurement Operations team is the core of this role, ensuring that every customer order is fulfilled correctly and efficiently. This position suits a procurement leader with extensive buyer experience who can drive results through effective team management and process optimization.
Responsibilities
Run the team day to day, from priorities and coverage to coaching, performance reviews, and hiring
Oversee the PO-to-receipt cycle in Epicor Prophet 21, including chasing unconfirmed dates and expediting late orders
Turn around Sales and Customer Service quote requests, including landed cost, lead time, and MOQ from approved suppliers
Replenish inventory within the plan set by Product Strategy, including flagging likely stockouts or slow-moving stock
Coordinate inbound freight and clear mismatches, such as an invoice that does not match the bill of lading
Manage returns and credits and track results, including fill rate and on-time delivery for supplier reviews
Keep item, supplier, and cost records accurate, including enforcing item-creation standards in the ERP
Requirements
Experience supervising a team of buyers or procurement coordinators: setting daily priorities, balancing workload, and holding people to service standards such as quote turnaround and on-time delivery
Experience developing people: hiring and onboarding junior buyers, one-on-one coaching, regular performance reviews, and addressing performance issues early
Managed a procurement spend of $30 million plus in the past
Experience building team coverage: cross-training, backup plans for vacations and absences, and documented procedures so no task depends on one person
Experience running team KPIs: weekly reviews of open POs, quote turnaround, and exceptions, with Excel reporting (XLOOKUP, pivot tables) shared up to leadership
Strong command of the purchase order cycle in an ERP: PO entry, blanket orders and releases, supplier confirmations, expediting, receipts, back orders, and returns (Epicor Prophet 21 preferred; Microsoft Dynamics, SAP, or similar welcome)
Experience running a quote process for Sales or Customer Service: collecting competitive quotes from approved suppliers and returning landed cost, lead time, MOQ, tooling, and freight on a set turnaround
Hands-on replenishment planning: reorder points, min/max and safety stock from usage and lead times, and flagging stockout risk, excess, and slow-moving inventory
Experience with inbound logistics and transaction exceptions: LTL, FTL, and courier bookings, cross-border pickups, three-way match, packing slip and bill of lading discrepancies, returns to vendor, and credit memos
Experience owning item and vendor master data and supplier performance: item creation standards, supplier part numbers, cost updates, data audits, and fill rate, on-time delivery, and defect tracking
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
3+ years supervising and leading a team of 5+ headcount
6+ years as an IC in purchasing, procurement, or supply chain roles
Experience rolling out a new procedure, control, or system change and getting a team to follow it consistently, using root-cause analysis to fix recurring problems
Experience managing technical product documents between customers and suppliers, such as specifications, drawings, artwork files, and certificates
Post-secondary education in supply chain, business, or operations, or equivalent experience
Clear, direct communication with suppliers, carriers, and internal teams, including escalating supply and staffing issues to leadership early
Nice to have:
Experience in industrial distribution, manufacturing, or packaging environments
Import purchasing experience: customs brokers, commercial invoices, and CUSMA certificates of origin
Experience with ERP planning tools (MRP, or Prophet 21 replenishment and purchasing requirements tools)
Experience automating a procurement report or workflow (AI tools a plus)
Supply chain certification (such as SCMP, CPIM, or CSCP), or working toward one
Team: growing to five, you will help hire, train, and develop
About the Company
This is a profitable, privately owned, growing B2B company in the industrial space. It is proudly Canadian and entrepreneurial, serving business customers across North America. With under 100 employees, the company is scaling while maintaining a practical, no-politics, get-it-done culture.
