Procurement Partnering Expert

About This Role

This role is within the Business Partnering group, focused on improving customer centricity in Global Procurement by gathering and sharing business insights, promoting procurement solutions, and simplifying the partnering process for the business. As the Senior Procurement Partnering Manager, you will work in a dynamic global environment to bring focus to day-to-day customer engagement, enabling an excellent, end-to-end customer experience. You will act as the primary contact for your business customer, providing simple and seamless access to procurement for Product Development (Roche’s late-stage R&D / Clinical Development organisation), independent of the spend category.

Responsibilities

• Collaborate with customers, internal procurement (Chapters, networks, and capability areas like core delivery, contracting, solutions, analytics, insights), and transactional/operations teams to align on needs and opportunity fulfillment or general service enhancements that improve the overall customer experience and realize value
• Work closely with other team members as a Product Development subject matter expert, project, or workstream lead to develop strategies, measure and track performance, while also identifying and leveraging synergies across Roche
• Act as a customer domain expert through daily customer engagement, providing business insights and opportunities to the procurement organization, including tactical/operations teams, to maintain and/or improve the end-to-end procurement experience for Product Development
• Proactively identify and develop opportunities where procurement can drive greater value realization for the business customer
• Develop and drive operational and tactical business plans, including prioritization, customer buy-in for/sponsorship of applicable procurement services and solutions tailored to customer needs and aligned to overall customer and procurement strategies
• Act as a procurement ambassador and customer partner, serving as the primary point of contact for specific customers, focused on simplifying and optimizing the customer experience across procurement
• Identify procurement opportunities, promote solutions, and advocate for customer compliance (i.e., with policies, tools, processes) and adoption
• Work with your team, broader capability area, networks, and squads/project teams to determine the various roles you can take to deliver or support both project and foundational work
• Fully embody and demonstrate core mindsets and behaviors, including curiosity, passion, an entrepreneurial spirit, enterprise thinking, inclusive collaboration, and a desire for continuous learning

Requirements

• University degree in Business, Life Sciences, or a related discipline
• 7+ years of experience in multi-category procurement, key account management, or customer management leadership within complex/matrix organizations