About the role
About The Team The Operation teams at SPX Express covers the operational end-to-end process, from when
the buyer searches for a product listed on the Shopee platform, to the moment the buyer
receives the products. The team analyses and monitors operational KPIs across the region and
conducts root cause analysis when operation performance fluctuates. Scope includes Payment,
Incentive and Penalty calculation, Logistics performance monitor, Operation planning.
Job Description
- Extract, reconcile and report the billing data of agencies utilising SQL monthly
- Design and change billing logic according to business process changes, new initiative or other changes
- Ad Hoc data support and dashboard building for P&L analysis and Operations KPI
- Assist full-cycle projects on data acquisition, data cleaning, data analysis and data visualisation
- Streamline billing SOP and communicate the SOP between internal and external stakeholders
- Generate ad hoc reports to support operation and procurement teams
- Monitor and optimise reporting flow from back-end to front-end
- Work with several large and complex data warehouses
Requirements
- At least a Bachelor’s degree in Business, Business Analytics, Supply Chain Management, or a related field.
- Proficient in Microsoft Excel and SQL; Python skill is a plus
- Ability to analyse data and derive key insights (e.g., business implications) that guide key business decisions
- Ability to pay attention to details and manage tasks effectively
- Ability to bring onboard new perspectives and ways to carry out tasks and solve problems
- Strong verbal and written communication skills
- Positive team-player with an energetic attitude
- Work well with cross-functional teams and thrive in a dynamic work environment
Kindly note that you can only be considered for one role at a time with any of the companies
within our Group. If you have applied for other jobs with the Group, you will be considered for
roles in the order of your application.
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