About the role
Summary
An excellent opportunity for an experienced Process Discovery Architect to support enterprise-wide process excellence and automation initiatives. The role involves identifying, analyzing, and documenting business processes, assessing automation opportunities, and enabling data-driven process improvements across multiple business functions.
Your Future Employer
A leading global analytics and information services organization that partners with enterprises worldwide to drive transformation, operational excellence, and technology-driven innovation.
Responsibilities
- Conduct end-to-end process discovery through stakeholder interviews, shadowing sessions, and data analysis
- Document current-state processes using standardized methodologies such as BPMN, SIPOC, and value stream mapping
- Analyze operational data to identify process inefficiencies, bottlenecks, and improvement opportunities
- Evaluate processes for automation suitability in collaboration with Automation CoEs and technical teams
- Support implementation and governance of process discovery and process mining tools
- Prepare detailed insights, reports, and recommendations to support process optimization and decision-making
- Collaborate with Process Owners, Transformation Leads, and Architects to validate process baselines and KPIs
Requirements
- CBAP (Certified Business Analysis Professional) certification Mandatory
- 4**+ years of experience** in process discovery, business process analysis, or continuous improvement roles
- Strong knowledge of process mapping standards (BPMN 2.0) and workflow documentation
- Hands-on experience with process discovery / process mining tools such as Celonis, ARIS, Signavio, or similar platforms
- Proficiency with tools like Excel, Visio, Miro, Lucidchart, or other process mapping applications
- Experience collaborating with cross-functional business and technology stakeholders
- Ability to identify automation opportunities and process optimization initiatives
Working Hours
Willingness to work Eastern Standard Time (EST) hours to support global stakeholders.
What’s in it for You
- Opportunity to work with enterprise-scale transformation initiatives
- Exposure to global process excellence and automation programs
- Collaborative and innovative work environment
- Strong learning and career growth opportunities
Disclaimer
Crescendo Global specializes in Senior to C-level niche recruitment. We are committed to empowering job seekers and employers with a transparent and engaging hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Scammers may misuse Crescendo Global’s name. We never ask for money, purchases, or system upgrades. Verify opportunities at www.crescendo-global.com and report fraud immediately.
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