Privacy Operations Specialist

About This Role

Protecting user privacy and ensuring the company's compliance with data protection laws are the main tasks for the Privacy Operations Specialist. This role involves managing external-facing privacy channels and processing data subject requests globally. It suits someone with a strong understanding of privacy in digital platforms and a keen eye for detail.

Responsibilities

• Effectively identify and resolve TDR privacy image-rights cases in line with the SOP, and through direct communication with the community of users and non-users
• Address and escalate complex TDR privacy image-rights cases that are not covered by the SOP
• Effectively identify Data Subject Requests (DSRs) within the volume received and promptly assign them to the appropriate queue
• Support the improvement of TDR image-rights procedures and tooling through a feedback loop with the Global Privacy Operations team (e.g., highlighting trends, volume fluctuations, and technical bugs, if any)

Requirements

• 3+ years of experience working in a TnS content moderation team with at least 1 year working in a privacy and/or compliance team, i.e. Privacy Ops support, Digital-Rights Ops or a similar operations setting
• Strong knowledge of privacy and data protection in the context of digital platforms, including a solid understanding of key data protection laws such as the GDPR
• Ability to proactively identify opportunities to enhance the TDR image-rights process and policy at scale
• Experience working in a fast-paced environment with a keen eye for detail
• Great written communication skills
• Operates with a high degree of integrity

Nice to have:

• CIPP-E certified

About the Company

TikTok is the leading destination for short-form mobile video, with global headquarters in Los Angeles and Singapore, and offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Its mission is to inspire creativity and bring joy.