About This Role
This role involves shaping and driving the strategic vision for the company's Data and Analytics product portfolio. You will collaborate with cross-functional teams to deliver innovative solutions for the evolving challenges and opportunities in the Data and Analytics landscape. Your work will drive the creation and adoption of data-driven, insight-to-action AI solutions across different domains, recognizing data's critical importance for successful AI projects.
Responsibilities
- Lead the strategy, product definition, roadmap, execution, and overall success of Data and Analytics focused apps across different functional domains
- Lead and facilitate engagement with customers and field teams in the planning of the product roadmap, as well as prioritize features based on their input
- Effectively manage the roadmap, ensuring consensus and coordinating with a team of engineers and designers to deliver high-quality user experiences on schedule
- Generate compelling, market-validated use cases and spearhead ideation sessions
- Clearly articulate the value proposition at various levels, tailoring the message for different audience types such as customers, partners, decision-makers, business professionals, sales teams, and industry analysts
- Drive product launch activities in collaboration with product, field, and marketing teams across ServiceNow
- Maintain a proactive research stance, staying abreast of changes in market needs and the competitive landscape to influence product direction and provide support to the sales organization
- Establish measurable business and technical metrics, defining success criteria for your product, and actively monitor progress against the set roadmap to achieve these objectives
- Serve as the voice of the customer, offering a valuable business perspective on the product's value proposition
Requirements
- Experience working with Data and Analytics apps or platforms, 8+ years of overall experience and 5+ years in Product Management
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- Experience with enterprise software, services and business models including direct interaction with customers and partners
- Experience developing customer-centric product strategy and aligning that with long-term company growth objectives
- Strong prioritization skills and the discipline to focus on high impact activities
- Excellent analytical, collaboration, verbal, and written skills
- Capable of influencing, interacting, and collaborating with senior business leaders as well as engineering and design teams
