Principal Assistant

About This Role

This Principal Assistant role supports the Deputy Commissioner within the Office of Audit and Quality Assurance Services (OAQAS) at the Department of Social Services (DSS) Accountability Office. The position involves coordinating schedules, managing information systems, and facilitating cooperation among various internal and external partners to ensure compliance and integrity in social services programs.

Responsibilities

• Coordinate and maintain scheduling activities and in-house agendas of the Deputy Commissioner in order of Agency priority and programmatic importance
• Maintain and/or monitor information and control systems to report on the status of activities and services, to assist with improving timeliness, and to foster adherence to management directives
• Coordinate tasks which require cooperation and coordination amongst Assistant Deputy Commissioners, OAQA managers and any internal and external partners
• Review and approve monthly statistical reports and field audit and QA reports to ensure that field time is used appropriately, recorded accurately and that program objectives and projections are being met
• Assist with scheduling and coordination of meetings and events as needed for the Office of Audit and Quality Assurance
• Direct the implementation and preparation of analytical reports and initiatives on behalf of the Deputy Commissioner
• Establish priorities of incoming and out-going correspondence; maintain chronological registers of materials received with follow-up action; enhance and maintain filing system
• Draft communications, correspondence, and reports as needed
• Update existing reports and presentations
• Coordinate inventory of supplies and equipment, ensure the request and distribution of new supplies as necessary for all departments/units reporting to the OAQAS
• Screen/monitor incoming calls for the Deputy Commissioner, take messages, answer general questions and/or appropriately transfer or refer calls

Requirements

• Permanent in the Principal Administrative Associate Civil Service Title
• A baccalaureate degree from an accredited college and two years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or An associate degree or 60 semester…

Important Details

• Schedule: 9 AM - 5 PM

About the Company

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA fights poverty and income inequality by providing essential benefits such as Food Assistance and Emergency Rental Assistance. DHS prevents and addresses homelessness by employing innovative strategies to help families and individuals exit shelter and return to self-sufficiency. The DSS Accountability Office (DSS-AO) protects the integrity of social services programs and ensures compliance with statutory, regulatory, and contractual standards. The Office of Audit and Quality Assurance Services (OAQAS) provides objective evaluation to improve Agency operations, ensure client experience, correct benefit issuance, and adherence to mandates.