Pre-Sales Services Manager

• Ready to shape a strategic, technology-agnostic pre-sales function that drives customer impact, stronger

  pipeline

  and profitable services growth?

• Want to coach and empower a high-performing team of pre-sales experts to deliver excellence across complex customer opportunities?

• Keen to join a global company with

  strong growth

  opportunities in South Africa?

Practical Information:

 

Location:

Johannesburg, South Africa | Reports to:

Africa General Manager and MEA Channel Director

| Team Size:

4 Work Arrangement:

Hybrid | Visa Requirements:

Working r

ight

for South Africa

| Language Requirements:

Fluent/Professional English

, written and verbal 

 

The role

 

At SoftwareOne, we are looking for a Pre-Sales Services Manager

to build

and

lead

a

regional pre-sales function that turns complex customer

challenges into commercially

strong

, deliverable technology solutions.

This is a senior leadership role for someone who

combines

commercial

drive

, technical

credibility

and

people

leadership. You will

partner

closely with Sales

, Delivery, Services, Vendor Alliances and Practice Leaders to

grow qualified

pipeline

, improve win rates and increase profitable services revenue across SoftwareOne’s portfolio.

 

Your key responsibilities will include:

 

• Leading

  and developing

  a high-performing pre-sales

  team with a

  focus on

  capability

  building, technical

  excellence

  and consistent ways of working

• Partnering

  with Sales to create qualified pipeline,

  identify

  whitespace opportunities,

  engage executive

  stakeholders

  and improve win rates

• Governing opportunity qualification to ensure

  deals

  are

  commercially

  viable

  , technically

  feasible

  and deliverable

• Leading

  customer

  discovery

  , workshops, executive conversations,

  demos

  and proofs

  of

  concept

  that connect

  business

  needs to measurable

  outcomes

• Working

  with Sales and Delivery to

  protect

  margin

  , improve

  deal quality

  ,

  support

  realistic

  scope

  and

  enable smooth handover into delivery

• Building strong

  relationships with

  hyperscalers

  , software vendors and alliance partners to

  support

  joint go-to-market

  ,

  funding

  and co-sell

  opportunities

• Driving continuous improvement

  through reusable assets,

  solution

  playbooks,

  proposal quality,

  market

  insight

  and pre-sales governance

Job Requirements

• A commercial, customer-focused pre-sales leadership style, with the ability to create clarity, momentum and confidence across teams and stakeholders

• Proven experience in pre-sales, solution consulting,

  sales consulting

  , technology

  services

  or a related commercial technical environment

• Strong ability to translate customer business challenges into outcome-led, commercially

  sound

  and deliverable solutions

• Experience leading or orchestrating technical, consulting or pre-sales teams across countries,

  practices

  or business units

• Strong understanding of opportunity qualification, solution governance, proposal quality, Statements of Work, delivery

  handover

  and commercial risk management

• Commercial acumen across pricing, estimation, margin protection, deal

  quality

  and profitable services growth

• Collaborative stakeholder management experience across Sales, Delivery, Services, Practice, Vendor

  Alliance

  and executive audiences, with curiosity across areas such as Cloud & AI, SAP, ServiceNow, FinOps, ITAM, Security and Modern Work

What can we offer?

 

• A flexible, hybrid working model designed to support work-life harmony

• Learning and development opportunities, including access to SoftwareOne University and global learning resources

• Health,

  well-being

  and employee support initiatives that help you perform at your best

• Performance-based recognition and reward opportunities

• A collaborative, international culture with colleagues,

  customers

  and partners across the world

To learn more about our benefits, visit:

https://www.softwareone.com/en-gb/careers/emea/benefits

 

 

Company description

SoftwareOne is a global provider of software and cloud solutions. With a presence in over 70 countries and more than 12,000 professionals, we help organizations optimize software investments, modernize applications, and unlock the value of cloud, data, and AI.

Our people are at the core of everything we do. We enable collaboration across borders, continuous learning, and opportunities to grow in a fast-evolving technology landscape. Whether your focus is on technology, customer success, or business operations, your ideas matter, and your contributions make a difference.

Join a global team where you can build your skills, work with leading technologies, and make a real impact for our customers.