About the role
Champion Seamless Patient Care in Specialized Neurosurgery
Specialized neurosurgical care depends on seamless coordination across every stage of the patient journey. Supporting an established healthcare provider serving patients across multiple locations, the Pre-Op Coordinator ensures surgical cases are authorized, cleared, and prepared on time. Your expertise will strengthen clinical efficiency, reduce delays, and support better patient outcomes while expanding your healthcare career with Emapta.
Snapshot
- Employment Type: Full-time
- Work Setup: Onsite, Alabang
- Shift: Night Shift, Weekends Off
- Salary: PHP 36,000 - PHP 37,000
Benefits
- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Night differential pay to maximize your earnings
- Fixed weekends off
- Prime office location in Alabang (Conveniently accessible by PUVs, with nearby restaurants and banks)
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Qualifications
- Bachelor's degree in Healthcare Administration or a related field is an advantage
- At least 2 years of experience as a Preoperative Coordinator or in a similar healthcare coordination role
- Knowledge of medical terminology and surgical procedures
- Experience coordinating preoperative requirements, medical clearances, and surgical authorizations
- Strong organizational and multitasking skills
- Excellent written and verbal communication skills
- Strong interpersonal skills and a professional, compassionate approach to patient service
- Proficiency in Microsoft 365, Adobe Acrobat, Google Calendar, and electronic health record systems
- Ability to maintain accurate and confidential patient documentation
- Ability to work independently and collaborate effectively with clinical and administrative teams
Responsibilities
- Manage all preoperative requirements for surgical patients, from initial coordination through final clearance.
- Submit, monitor, and follow up on authorizations for preoperative and surgical procedures.
- Contact patients to schedule preoperative appointments, provide instructions, and confirm where required clearances will be completed.
- Send reminders regarding procedures, laboratory tests, medical clearances, and outstanding requirements.
- Coordinate with provider offices to obtain preoperative clearances, test results, and clinical notes.
- Follow up with patients and healthcare providers to ensure all documentation is completed within the required timelines.
- Upload and transmit preoperative clearances and supporting documents to surgical facilities.
- Partner closely with the Surgery Coordinator to ensure cases are authorized, fully cleared, and ready to proceed.
- Maintain accurate records in the electronic medical record system while complying with internal, insurance, and facility requirements.
- Communicate professionally with patients, providers, surgical facilities, and insurance representatives.
- Assist with rescheduling procedures and updating surgery dates based on authorization and clearance status.
- Identify potential delays and promptly escalate concerns to support timely case completion.
About the Client
Neurospine Institute is a leading California healthcare provider dedicated to advancing neurosurgery and spinal care through innovative treatments, modern surgical techniques, and patient-centered service. Its board-certified neurosurgeons and spine specialists treat conditions ranging from chronic pain to complex spinal deformities across multiple locations. Supported by state-of-the-art facilities and a multidisciplinary approach, the institute has earned recognition for clinical expertise, personalized treatment planning, and its continued commitment to improving patients' mobility, comfort, function, and overall quality of life through exceptional care.
Join the Top 1% Talent. A better career. A better life.
Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.
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