About This Role
Leading the team at Louisburgh Medical Practice, this role plays a key part in delivering an exceptional experience for both patients and staff. You will be responsible for the smooth and efficient day-to-day running of a busy GP practice.
Responsibilities
- Ensure a high standard of patient care, communication and professionalism
- Oversee appointment bookings
- Manage patient feedback and complaints, escalating where necessary
- Lead, support and motivate the practice team
- Manage staff recruitment, induction, training and performance
- Organise staff rosters
- Organise payroll
- Ensure compliance with employment legislation and HR policies
- Oversee the smooth day-to-day running of the practice, including reception duties when required
- Manage medical and office supplies
- Maintain efficient administrative systems, IT processes and workflows
- Ensure compliance with relevant legislation, regulations and practice policies
- Oversee daily financial operations, including payments, cash reconciliation, lodgements and supplier invoices
- Manage practice income, expenditure and budgets
- Manage GMS patient registrations, transfers and payments to ensure accurate reimbursement
- Manage health insurance claims, billing and invoicing, ensuring accurate and timely submission and payment
- Manage PCRS (Primary Care Reimbursement Scheme) claims and associated form submissions
- Manage STC (Special Type Consultation) claims
Requirements
- Strong people leader with excellent organisational and operational management skills
- Previous management or senior administrative experience, ideally within a healthcare setting (desirable but not essential)
- Strong leadership, organisational and communication skills
- Experience managing staff, budgets and daily business operations
- Ability to work independently, prioritise tasks and adapt to changing demands
- Professional, trustworthy and reliable
- Friendly, approachable and patient-focused
- Strong team player with excellent interpersonal skills
- Proactive, organised and solution-focused
Benefits
Important Details
- Contract: permanent part-time
- Schedule: 16 hours per week, with the possibility of extending to 24 hours per week when annual leave for current secretaries is required
- Expected hours: No less than 16.0 per week
About the Company