About This Role
Managing the daily operations of a busy medical center is the core of this full-time role, ensuring outstanding patient care and a professional, service-focused atmosphere. The Practice Manager shapes the culture, patient experience, and team collaboration, making it a crucial leadership position within a thriving medical practice.
Responsibilities
- Oversee the day-to-day running of the practice, ensuring seamless operations and the delivery of outstanding patient care
- Cultivate a professional, friendly, and service-focused work environment, leading and supporting the multidisciplinary team
- Manage rostering, onboarding, and training for dedicated team members
- Ensure the practice operates safely and effectively within the guidelines of the RACGP standards for general practice (6th edition)
- Maintain systems and processes to ensure efficiency of service and clinical excellence
- Provide support to the administration team, including covering the reception desk when necessary
- Handle essential financial management tasks such as receipting, petty cash reconciliation, and monthly reporting
Requirements
- Proven management experience in a General Practice or other medical specialist environment
- Demonstrated success in leading and engaging multidisciplinary teams, with a track record of building and managing professional relationships with employees and contractors
- Positive and professional attitude coupled with a genuine desire to make a difference in the lives of patients
- Ability to effectively manage the demands of daily practice operations, demonstrating strong adaptability, multitasking skills, and the capacity to work well under pressure
- Excellent interpersonal communication and customer service skills, with a patient-focused approach
- Highly developed computer and IT skills, with proficiency with Best Practice software and scheduling software
Nice to have:
- Prior accreditation experience
Benefits
- Modern workplace in a busy, well-equipped, contemporary medical practice
- Supportive and collaborative team environment
- Ongoing professional development and training, with consistent support from colleagues and management
- In-house management, clinical, accounts, HR, and IT teams
Application Process
- Submit your application via Seek
About the Company
Brecken Health Bunbury is a state-of-the-art purpose-built GP practice located in Bunbury, in the South-West of WA. It provides a diverse range of services including General Practice, Sports Medicine, and Occupational Health. As part of Brecken Health, an independent network of clinics owned and run by doctors, the practice is dedicated to providing comprehensive, quality medical services in an efficient and caring environment with a team of GPs, nurses, Allied Health, and administration staff.