Practice Manager

About This Role

Leading a dedicated practice team alongside an experienced Clinical Partner is the core of this full-time Practice Manager position at Dental Beauty Northfields. This role suits an experienced and commercially minded manager who will ensure the smooth, efficient, and compliant running of the dental practice with a focus on patient safety and excellent service.

Responsibilities

• Ensure the smooth, efficient, and compliant running of your dental practice, with a focus on patient safety at all times
• Ensure the provision of excellent service to patients, quality of service, cost, and delivery of performance in line with company strategy, targets, and mission statement
• Provide support and direction to the team to enhance performance, skills, and knowledge
• Plan and drive income targets for the practice, along with ensuring performance in line with profit and loss targets
• Monitor and lead on KPI reviews, P&L calls, and support clinicians to achieve Private/NHS practice targets
• Deal promptly with any issues when they arise, with the support of our head office functions
• Deliver staff training and development, hold 1-1's with all team members, and performance manage

Requirements

• 1-2 years of experience as a Dental Practice Manager, within a private or mixed practice is ideal
• Commercially minded with experience in other sectors such as healthcare, retail, and hospitality will also be considered
• Must be commercially savvy, taking ownership of the practice's P&L accounts, understanding areas for development and improvement
• Experience in leading a multi-disciplinary team, and ensuring all are working in harmony to deliver a fantastic patient experience
• Experience in providing exceptional patient care/customer service
• Ensuring CQC and other compliance requirements are met at all times

Nice to have:

• Dentally software experience

Benefits

• Industry leading performance related bonus scheme of up to 20% of salary, based on key performance indicators in the practice
• Access to a large PM network within the business, with conferences, monthly meetings, and development programmes for our managers
• A great deal of support in the role from individuals, quality systems, and experienced head office departments such as recruitment, marketing, and finance
• GDC, Indemnity, and CPD costs covered if you're a Qualified Nurse - equivalent to circa £500 per year
• Electric company car scheme for our Practice Managers
• Additional annual leave giving you a day off on your birthday
• Regular team and company social events, including a company-wide Christmas Party, and a leadership conference in Marbella next year