About This Role
This role offers genuine ownership across the day-to-day operations of a highly regarded specialist surgical practice. You will work closely with a specialist surgeon to coordinate consultations, complex surgical bookings, and patient care, making decisions to ensure seamless operations.
Responsibilities
- Oversee the daily operations of the practice
- Coordinate patient consultations and surgical bookings
- Liaise with patients, hospitals, operating theatres, and anaesthetic groups
- Coordinate additional consulting sessions where required
- Manage consulting and surgical billing
- Process Medicare, private health fund, and self-funded patient accounts
- Provide patients with information regarding consultations, surgery fees, rebates, and payment options
- Understand patient requirements to appropriately schedule appointments and surgery
- Ensure balanced consulting lists and efficient surgical schedules
- Maintain and update Medicare, AMA, and private health fund fee schedules
- Interpret and explain surgical fee structures and Medicare billing rules
- Manage practice banking, receipting, and payment reconciliation
- Coordinate doctor billing and Melbourne ENT Associate payments
- Order office and medical supplies
- Maintain accurate patient records using specialist medical software
- Support the delivery of outstanding patient service at all times
Requirements
- Minimum 3–5 years' experience working in a specialist surgical practice
- Previous surgical rooms experience (ideally ENT), coordinating surgical bookings
- Strong understanding of Medicare, private health funds, and medical billing
- Excellent organisational and time management skills
- High level of attention to detail
- Outstanding communication and interpersonal skills
- Ability to multitask in a fast-paced specialist environment
- Proficiency with medical practice management software
Nice to have:
Benefits
- On-site car parking
- Opportunity to work alongside a respected ENT Specialist
- Friendly and supportive team environment
- Diverse and rewarding role with autonomy
- Long-term career opportunity within a well-established specialist practice
Important Details
- Schedule: Monday to Friday, 38 hours per week
Application Process
- Quote reference number 2309 when enquiring about the role
