About This Role
This role involves designing, developing, and deploying AI agents using Copilot Studio, integrating them with various enterprise data sources, and orchestrating multi-agent solutions. The expert will also build Power Apps and automate workflows with Power Automate, requiring a strong understanding of data modeling and security within Dataverse.
Responsibilities
- Design, develop, and deploy Copilot Studio agents (topics, generative answers, actions, plugins) integrated with enterprise data sources
- Build and orchestrate multi-agent solutions using Agent Orchestration patterns within Copilot Studio / Azure AI Foundry
- Implement Retrieval-Augmented Generation (RAG) pipelines by connecting agents to knowledge sources (SharePoint, Dataverse, Azure AI Search, custom data stores)
- Build Power Apps (Canvas & Model-Driven) to solve business problems with intuitive UX
- Automate workflows using Power Automate (cloud flows, desktop flows/RPA)
- Design and maintain Dataverse data models, relationships, and security roles
- Integrate Copilot Studio agents with Power Automate flows, Azure OpenAI/LLMs, APIs, and third-party connectors
- Evaluate and fine-tune prompt engineering strategies for grounding, accuracy, and hallucination reduction
- Implement Application Lifecycle Management (ALM) using solutions, pipelines, and environments (Dev/Test/Prod)
- Configure authentication, security roles, and Microsoft Entra ID integration for governance
- Monitor and troubleshoot agent performance, flow failures, and app errors
- Collaborate with business analysts to gather requirements and translate them into technical solutions
- Mentor junior developers and lead technical design discussions
- Stay current with Power Platform, Copilot Studio, and GenAI roadmap, licensing, and best practices
Requirements
- 6+ years of overall IT experience
- 5+ years of hands-on Power Platform experience, specifically Power Apps + Power Automate
- Strong production experience with Copilot Studio — building and deploying AI agents, not just configuring or experimenting with Copilot
- Hands-on experience with RAG / Generative AI, including connecting Copilot agents to enterprise knowledge sources such as SharePoint, Dataverse or Azure AI Search
- Strong hands-on experience with Dataverse and Power Platform integrations/APIs
- Experience integrating Copilot Studio + Power Automate + APIs/enterprise systems
- Experience with Power Platform ALM, including Solutions and Dev/Test/Prod deployments
- Proven ability to independently design, develop and deploy end-to-end Power Platform solutions
Nice to have: