Power

About the role

Balfour Beatty Power T&D is seeking an experienced Account Director to join our Win Business Team. This is a high-profile strategic role focused on leading and developing Balfour Beatty's relationship with National Grid, one of our most important customers.

As the Account Director, you will be accountable for driving customer engagement, strengthening executive-level relationships, coordinating activity across the wider Balfour Beatty Group, and supporting long-term business growth. You will act as the single point of leadership for the account, ensuring a consistent, collaborative, and customer-focused approach across multiple business units.

What you'll be doing

Account Director Responsibilities

• Lead relationship development and engagement with National Grid as a strategic customer account for the Balfour Beatty Group.
• Act as the single point of accountability for engagement, communication, and performance across the account.
• Provide leadership to ensure the wider business develops long-term, trusted relationships at both executive and operational levels.
• Drive coordination, collaboration, and transparency across multiple business units engaging with the customer.
• Champion a customer-centric culture focused on delivering exceptional outcomes and experiences.

Key Accountabilities

• Develop and deliver the account strategy, aligned to customer objectives and Balfour Beatty's business goals.
• Lead initiatives that enhance customer experience and strengthen long-term partnerships.
• Provide leadership and coordination across internal teams contributing to the account, coaching stakeholders on strategic selling principles and best practice where required.
• Lead customer performance reviews alongside members of the Executive Board.
• Ensure consistent, high-quality communication, governance, and reporting across the account.
• Proactively identify and manage risks, issues, opportunities, and dependencies.
• Work closely with the National Grid Business Development Lead to support strategic work-winning opportunities, framework agreements, and major pursuits across the Group.
• Promote and position the full breadth of Balfour Beatty's capabilities, selling the value of an integrated Group approach into National Grid.
• Support business growth through effective stakeholder engagement and the development of long-term strategic opportunities.

Who we're looking for

We are looking for a commercially astute and influential leader with a proven track record of managing strategic customer relationships within the construction, utilities, or infrastructure sectors.

Essential Experience

• Senior account management, client leadership, or business development experience within a Tier 1 contractor, major infrastructure business, or similar environment.
• Experience managing large-scale, complex customer accounts, frameworks, or multi-project portfolios.
• Proven experience implementing and applying High Value-Based Selling techniques.
• Strong relationship-building capabilities, with the ability to influence and engage stakeholders at executive and board level.
• Strong commercial awareness with excellent coordination, leadership, and stakeholder management skills.
• Experience working across large organisations and leading cross-functional teams.
• Exceptional communication and presentation skills.
• A calm, authentic, and confident leadership style with the ability to build trust and credibility.

Why work for us

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

• Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
• 25 days paid annual leave (pro rata)
• Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
• Pension, share incentive plan, volunteering leave, recognition schemes and much more…

About us

Balfour Beatty’s Power Transmission & Distribution teams work with regional, national and international electricity network owners and operators to provide technical engineering solutions across the full spectrum of the electricity grid, including overhead lines, cabling, substations and distribution networks.

From scoping and feasibility, to design, construction and on-going maintenance, our in-house experts, flexible resources and industry-leading innovations support customers in the development of some of the UK’s most ambitious power transmission and distribution projects.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com

Job Reference: BBUK21006