Post Office Manager

About This Role

This Post Office Manager role involves leading the daily operations of a busy postal facility. The manager ensures exceptional customer service, oversees sales and merchandising activities, and maintains efficient administrative processes.

Responsibilities

• Oversee daily postal services, including courier items, postal boxes, money transfers, and call-in parcels
• Ensure accurate cash handling and register balances
• Manage and order the postal office's inventory
• Handle customer inquiries, resolve complaints, and maintain high standards of public service and professional appearance
• Enforce all loss prevention systems, company policies, and mandatory parcel check procedures
• Work with the front store team and pharmacy/store management to boost postal department visibility, drive sales initiatives, and support general store duties as needed

Requirements

• Previous retail, cash handling, and supervisory or management experience
• Canada Post or postal service experience is a strong asset
• Strong organization, time management, verbal/written communication, and independent problem-solving skills
• Ability to stand, bend, and lift for up to 8 hours per shift
• Capability to lift or move parcels up to 50 lbs

Benefits

• Dental care
• Extended health care
• Paid time off
• Store discount
• Vision care

Important Details

• Schedule: 40 hours per week