Post Office Assistant

About This Role

This Post Office Assistant role involves a variety of tasks, from serving customers and processing transactions to managing stock and supporting colleagues. It suits a reliable, friendly, and enthusiastic individual with a can-do attitude who is committed to providing excellent customer service.

Responsibilities

• Serve customers efficiently and professionally
• Process Post Office transactions accurately
• Handle cash and balance tills
• Assist with stock replenishment and store presentation
• Follow company procedures and security requirements
• Maintain a high standard of customer service at all times
• Work check out tills and the lottery machine
• Support staff with deliveries
• Ensure aisles are tidy and clear
• Be supportive of other colleagues to deliver an excellent customer shopping trip

Requirements

• Able to reliably commute to Arbury, Cambridge
• Aged over 18 years old
• Always helpful and friendly to customers and colleagues
• Able to work well in a team
• Positive approach to helping and supporting colleagues
• Committed and makes every effort to do a good job
• Reliable and turns up to work on time
• Smart and tidy appearance
• Ready to get stuck in wherever needed
• Work authorisation: United Kingdom (preferred)

Nice to have:

• 1 year of customer service or relevant experience

Benefits

• Employee discount
• Free parking
• On-site parking
• Uniform provided

Important Details

• Schedule: 5 days a week, flexible hours between 07:00 - 22:00 Monday - Saturday, and 10:00 - 16:00 Sunday
• Employment type: full-time or part-time considered

Application Process

• A relevant written reference will be sought should you pass the initial interview

Progression Opportunities

• Opportunity to take on more responsibilities and advance to a managerial role