Portfolio Manager

About This Role

Managing a portfolio of properties is the core of this role, ensuring efficient oversight of community schemes, utility handling, and insurance coordination. The position suits a professional with strong property management and client relationship skills, working within a dynamic, client-focused environment.

Responsibilities

• Oversee a portfolio of properties, ensuring efficient management of community schemes, effective handling of utilities, and coordination of related insurance matters
• Maintain strong relationships with clients and stakeholders
• Address queries and concerns
• Monitor property performance
• Ensure compliance with relevant regulations and policies
• Prepare reports
• Support property sales and rental activities
• Collaborate with internal teams to deliver high-quality service
• Proactively identify opportunities to improve operational efficiency and enhance client satisfaction

Requirements

• Strong property management and portfolio administration skills, with experience in community schemes or sectional title management
• Proficiency in financial oversight for properties, including budgeting, levy management, and basic accounting or reporting
• Effective client service, communication, and stakeholder management skills, with the ability to handle queries and resolve issues professionally
• Solid organizational, time management, and problem-solving skills, with attention to detail and the ability to manage multiple properties simultaneously
• Knowledge of South African property regulations and PPRA-related requirements
• Experience with utility management and insurance coordination is advantageous
• Comfort with property management systems and standard office software (e.g., MS Office) and ability to learn new digital tools
• Relevant qualification in property management, real estate, business administration, or a related field
• Professional certifications in property or community scheme management are a plus
• Demonstrated ability to work within a team environment, with a proactive, ethical, and service-oriented approach

About the Company

Pro Admin is a leading property services company in South Africa, specializing in the property management market. The organization provides a comprehensive range of services, including community scheme management, utility management, insurance, as well as property sales and rentals. Pro Admin is registered with the Property Practitioners Regulatory Authority (PPRA), underscoring its commitment to compliance and professional standards.