Portfolio Manager

About This Role

Planning, prioritizing, and delivering major cross-business change is at the heart of this role within the Strategy & Portfolio team. The Portfolio Manager will help translate the company's strategic priorities into clear choices, coordinated plans, and effective action. This broad, hands-on role offers significant exposure to senior leaders and important opportunities and challenges, suiting someone who combines strong judgment, analytical thinking, and communication with the ability to bring structure and momentum to complex cross-functional work.

Responsibilities

• Help maintain oversight and effective coordination of selected major investment programs, ensuring that milestones, dependencies, decisions, risks, and accountabilities are clear
• Identify issues that cut across programs or functions and help to ensure that they are resolved or escalated at the right level
• Support the prioritization, governance, and reporting of the wider strategic investment portfolio, including ongoing monitoring of project commercials
• Work with the Director of Strategy and Executive Team to structure priority business questions, evaluate options, and develop clear recommendations
• Produce concise, high-quality analysis and reporting for Executive Team and Board discussions
• Bring together financial, operational, customer, and external evidence to improve the quality and pace of senior stakeholder decision-making
• Contribute to future iterations of Fortnum & Mason’s company strategy and support to communicate strategic priorities to the wider business
• Lead or support selected strategic projects, from defining the question and conducting analysis through to recommendations and implementation planning
• Assess business performance, customer insight, and external developments to identify emerging opportunities, challenges, and strategic implications

Requirements

• Strong analytical and critical-thinking skills, with a track record of tackling complex business questions, identifying what matters, and reaching clear, evidence-based conclusions
• Excellent written and verbal communication skills, including experience turning complex information into concise analysis and recommendations for senior stakeholders
• Strong commercial judgment, with the ability to consider financial, customer, and operational implications rather than viewing issues through a single functional lens
• Experience coordinating complex work across multiple teams, identifying dependencies and risks, and maintaining momentum through others
• The credibility to work with senior stakeholders, challenge constructively, and influence decisions without relying on formal authority
• A curious, proactive, and adaptable approach, with the ability to manage competing priorities and focus on what matters most