This role involves the comprehensive operation, maintenance, and management of all swimming pool systems and facilities to the highest professional standards. The Pool Technician applies expertise in pool operation principles, water treatment, filtration, circulation, and chemical dosing systems to ensure safe and efficient operation.
Responsibilities
Demonstrate thorough expertise in swimming pool operation principles, water treatment, filtration, circulation, and chemical dosing systems, applying this knowledge consistently in practice
Operate, monitor, and maintain all pool equipment, including pumps, filters, heaters, dosing systems, and circulation systems to ensure optimal performance
Conduct systematic inspections and troubleshooting of pool systems and equipment to guarantee safe and efficient operation at all times
Perform rigorous water testing using designated equipment and maintain precise chemical balance, including chlorine, pH, and alkalinity levels in accordance with regulatory standards
Maintain all pool equipment, tools, and testing devices in a clean, safe, and fully operational condition
Ensure the highest standards of cleanliness and hygiene throughout swimming pools, pool decks, drains, plant rooms, and surrounding areas
Handle, store, and utilise pool chemicals safely and responsibly in full compliance with hotel procedures, manufacturer specifications, and health and safety legislation
Execute major and minor maintenance requests with precision, completing all documentation and returning job sheets to the Engineering Office promptly
Support the Engineering team in maintaining all swimming pool facilities to ensure continuous operational excellence and adherence to hotel standards
Address pool-related guest complaints, safety concerns, and operational issues with immediate attention and appropriate corrective action
Participate actively in new pool equipment installations, upgrades, and improvement projects as assigned
Maintain accurate and comprehensive records of water testing, chemical usage, equipment inspections, maintenance activities, and corrective measures
Ensure full compliance with hotel policies, OSM requirements, and all applicable health, safety, and environmental regulations
Report equipment defects, abnormal water readings, leaks, and operational concerns to the Engineering Supervisor without delay
Complete personal daily job records with accuracy and maintain them ready for inspection
Undertake cross-training in other Engineering disciplines as directed
Execute any additional duties and responsibilities as reasonably assigned
Demonstrate exemplary teamwork and cooperation during all pool maintenance, inspection, and repair activities
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Establish and maintain a professional, safe, and organised working environment within the team
Identify and recommend improvements to methods, systems, and procedures to enhance efficiency, water quality, safety, and guest satisfaction
Mentor and instruct team members by sharing relevant technical knowledge and expertise
Maintain comprehensive knowledge of all hotel facilities and activities relevant to Engineering and pool operations
Uphold professional grooming and appearance standards at all times
Attend all scheduled training programmes and professional development sessions
Demonstrate full cooperation and respect within the Engineering team and across all departments
Analyse operational problems systematically and formulate effective action plans to ensure timely completion of work to the highest quality standards
Execute all assigned pool maintenance and operational tasks independently to the highest professional standards
Respond immediately to all issues and concerns relating to pool equipment, water quality, hygiene, and safety
Maintain appropriate stock levels of pool chemicals, testing materials, cleaning equipment, tools, and spare parts, reporting replenishment requirements promptly
Adhere strictly to the daily task list and ensure completion of all assigned pool maintenance activities within required timeframes
Conduct regular and thorough inspections of pool areas and equipment, identifying any additional maintenance, cleaning, or safety requirements
Assess and address all guest safety, pool facility, and operational requirements proactively
Maintain meticulous records of all water testing, chemical usage, equipment inspections, maintenance activities, and corrective actions
Ensure all pool operations comply fully with hotel policies, OSM requirements, and applicable health, safety, and environmental standards
Requirements
1 to 2 years' experience operating and maintaining swimming pool systems in a 5-star hotel or similar hospitality environment
Proven knowledge of pool water treatment, filtration, circulation, and chemical dosing systems
Demonstrated understanding of pool water quality, chemical balance, and health, safety, and environmental compliance requirements
Ability to conduct systematic testing of pool water and equipment, maintaining accurate records of results
Strong problem-solving and analytical skills with the ability to identify and resolve pool equipment and water-quality issues
Excellent teamwork and communication skills, with the ability to coordinate effectively across Engineering and other departments
Familiarity with Operational Standards Manual (OSM) requirements and industry best practices
