About This Role
Producing title insurance policies and related services is the core of this role, which involves knowing the practices of each state, county, and underwriter within the affiliated group of offices. This position suits a detail-oriented individual with strong communication and organizational skills.
Responsibilities
- Maintain a solid understanding of the practices and laws governing each State, County, and Underwriter
- Apply specific knowledge and technical skills through extensive experience in issuing title insurance policies, ranging from low to high complexity
- Maintain daily production records and prepare reports using the information
- Ensure customer satisfaction through effective and timely handling of policies and resolution of customer requirements
- Communicate with company employees and customers by phone, in person, or through correspondence
- Support corporate core values, purpose, goals, and culture
- Adhere to all company policies and standards, including the expectation of prompt, predictable, and regular attendance
- React to change positively and productively, including as a result of the expansion of job responsibilities and expectations
- Perform other job duties as required
Requirements
- Must be at least 18 years of age
- High school diploma or equivalent required
- Valid driver
- Ability to pass an MVR and background check
- Strong verbal and written communication skills
- Excellent interpersonal and customer service abilities
- High attention to detail and strong organizational skills
- Effective time management with the ability to meet deadlines
- Strong analytical and problem-solving skills
- Ability to prioritize tasks and adapt in a fast-paced environment
- Proficient in computer use, including Microsoft Office Suite or related software, and the ability to learn new software
- Ability to operate a personal or company vehicle for errands or training
Nice to have:
- Previous experience in an office, Title, Escrow, or Banking
- Previous experience in an office environment
Benefits
- Competitive benefits plan including medical, dental, and vision for company employees with a contribution toward a spouse or dependent coverage
- 401(k) with a competitive discretionary match
- Discount on closing fees
- Advance paycheck access
- Voluntary benefits, including accident, hospital, and pet insurance plans
- Accrue up to three weeks of Flexible Time Off
- 11 paid holidays from day one of employment