About This Role
The Police Records Clerk performs a variety of complex and specialized clerical duties for the Village of Buffalo Grove Police Department. This role involves maintaining police records, processing citations, managing communications, recording payments, and setting court dates, working closely with police officers, staff, and the courts.
Responsibilities
- Maintain police records
- Process adjudication citations
- Send out communications via mail
- Record payments
- Set court dates
- Assist police officers and other staff in preparing departmental records
- Work closely with the courts for management of case files for the States Attorney, prosecutor, and defense attorney
- Exercise independent judgment in the interpretation and application of departmental practices and procedures
- Operate a networked computer with various software programs and other standard office equipment
- Perform a variety of clerical, communications, and public contact duties at the front desk/reception area of the Police Department as needed
- Operate telephone, radio, and computer terminal equipment for the receipt and transmission of non-emergency and emergency information
- Perform related duties as assigned or required
Requirements
- High school graduation
- Experience in clerical work related to law enforcement, or any equivalent combination of training and experience
- Thorough knowledge of current office practices, procedures and equipment
- Thorough knowledge of business English, spelling and arithmetic
- Considerable knowledge of the procedures, terminology and functions of a law enforcement agency
- Understanding of statutes and related UCR codes
- Considerable knowledge of the Illinois Freedom of Information Act and Illinois Records Act
- Ability to maintain records and to prepare reports from such records
- Ability to complete administrative reports and manage projects
- Ability to work with parameters and expectations in dealing with confidential information
- Ability to apply and interpret departmental policies and procedures
- Ability to adapt to changing technologies and learn functionality of new equipment and systems
- Ability to communicate effectively, orally and in writing
- Ability to establish and maintain effective working relationship with others
- Ability to work a flexible schedule based on departmental needs
- Ability to work the front desk/reception area of the Police Department
- Ability to operate radio, telephone and related communications equipment
