About This Role
This position supports campus safety and operations at Butler University by receiving calls for assistance, dispatching Public Safety officers, and monitoring alarms and video surveillance systems. The Police Dispatcher also coordinates emergency and after-hours service requests, manages electronic building access, and provides responsive, professional customer service to the campus community.
Responsibilities
- Answer and respond promptly to customer service requests for assistance
- Control communications, alarms, and video surveillance in prevention of criminal activity
- Facilitate customer service by dispatching officers for escorts, building checks, and any other general customer service as needed
- Speak to members of the public to solve problems and enhance community relations
- Monitor video surveillance on campus
- Coordinate after-hours requests for maintenance, housekeeping or other emergencies
- Distribute keys, IDs, etc.
- Perform other duties as assigned
Requirements
- High School Diploma
- Experience in computer usage
- Ability to obtain IDACS / NCIC certifications
- Excellent communication skills
- Calmness under pressure
Nice to have:
- Prior work experience in public safety communications
Benefits
- 20 days of paid time off (vacation and PTO days) per fiscal year
- 8 Paid Holidays
- Paid Winter Break between Christmas Eve and New Year’s Day
- Paid Parental Leave (after 1 year of full-time employment)
- Comprehensive medical, dental, and vision plans including disability and life insurance programs
- 10% employer contribution to retirement after 1 year of full-time employment
- Remission of tuition for classes taken at Butler for employees, spouses, and dependent children
- Eligibility for tuition remission after 9 months of full-time employment
- Employees & spouses: undergraduate/graduate degrees covered
- Dependents (under age 26): undergraduate degree covered
- Tuition Exchange Program for Dependents at participating institutions
- Access to Butler’s on-site fitness facility and libraries for full-time staff and faculty
- LinkedIn Learning Courses
- Free premium subscription to the Calm App
- Free subscription to the WSJ, The Economist, and NYT
- Discount at the College Bookstore
- Discount on select Athletic and Arts/Events Center Performances
About the Company
Butler University offers a total rewards website to learn more about its benefit offerings.
