About the role
The Poker dealer must create an entertainment environment for all guests and provide courteous, friendly and prompt service in dealing poker games.
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Proactive in anticipating customer needs.
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Familiarizes themselves with all guests’ names and personal facts.
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Studies other games and services offered at property.
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Adheres to department policies and procedures, including those pertaining to Federal and Regulatory laws and guidelines.
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Ability to handle money and provide accurate and appropriate chips for guest.
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Routinely strives to build and achieve customer satisfaction.
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Exercises appropriate discretion in identifying communications of special promotions to customers.
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Coordinates with Casino Operations supervisor and Security to detect and prevent attempts to cheat and to identify floor irregularities to a Casino Operations Supervisor, Lead Shift Supervisor, or Casino Manager.
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Acts as a role model and present oneself as a credit to Caesars and encourage others to do the same.
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Adheres to regulatory, departmental, and Company policies.
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High school diploma preferred.
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At least 6 months dealing experience is required and/or successful completion of dealer school or program at an accredited institution.
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Must be able to obtain Non-Key LA Gaming License and Responsible Vendor Certification.
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Knowledge of card games.
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Must possess strong money handling and documentation skills.
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Must have knowledge of casino rules, procedures, and regulations pertaining to the Table Games.
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Must be able to get along with co-workers and work as a team across departments and levels of management.
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Must possess an upbeat personality for all interactions with guests and fellow Team Members.
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Must be able to bend, crouch, kneel, twist, lift and work at a desk when performing Pit Clerk functions.
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Ability to respond to visual and aural cues.
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Must be able to read, write, speak, and understand English.
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Must present a well-groomed appearance.
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Must be able to acknowledge, greet, and converse in English with customers.
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Must be able to operate a typewriter, computer, telephone, ten key adding machine, calculator, photocopy machine and fax machine.
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Must be able to lift, pull, push, or carry up to 40 pounds.
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Must have the manual dexterity to handle paperwork, operate computers, and other Pit equipment.
ADDITIONAL REQUIREMENTS
- Must be able to work inside and continuously maneuver around Pit area and throughout the hotel/casino property.
- Ability to tolerate areas containing second hand smoke, high noise levels, bright lights, and dust.
- Ability to work at a fast pace and in a stressful environment.
- Must be able to work any day of the week and any shift.
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Questions, answered
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