About This Role
This Platform Engineer role focuses on designing, implementing, automating, and supporting enterprise-scale platform infrastructure. The position involves ensuring the availability, reliability, scalability, security, and performance of mission-critical applications, and driving operational excellence through automation, monitoring, resilience engineering, and continuous improvement. The ideal candidate will have strong expertise in DevOps, Site Reliability Engineering (SRE), and Observability, with hands-on experience in Dynatrace, cloud platforms, monitoring, incident management, and SRE best practices.
Responsibilities
- Design, build, and maintain highly available, scalable, and resilient platform infrastructure
- Implement Platform Engineering and SRE practices across enterprise applications and services
- Define and manage Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets
- Drive reliability engineering initiatives focused on availability, scalability, capacity planning, and performance optimization
- Lead proactive identification and resolution of system reliability and operational risks
- Support production environments and participate in on-call rotations as required
- Conduct post-incident reviews and implement preventive measures to improve service reliability
- Design and implement enterprise-wide monitoring and observability strategies
- Develop and maintain monitoring solutions for distributed applications, cloud platforms, infrastructure, middleware, databases, and APIs
- Configure alerting, anomaly detection, and automated response mechanisms to reduce mean time to detection (MTTD) and mean time to resolution (MTTR)
- Enable effective root cause analysis through comprehensive logging, tracing, and metrics collection
- Develop operational reports and dashboards that provide actionable insights into system health and performance
- Administer and optimize Dynatrace SaaS and Managed environments
- Deploy, configure, and maintain Dynatrace OneAgent across enterprise platforms
- Create and manage dashboards, management zones, alerting policies, and reporting solutions
- Implement synthetic monitoring for critical business applications and APIs
- Configure and optimize Real User Monitoring (RUM), Digital Experience Monitoring (DEM), and Distributed Tracing capabilities
- Leverage Davis AI for intelligent anomaly detection and problem analysis
- Develop and manage custom metrics, extensions, and integrations
- Perform service flow analysis, log monitoring, and performance diagnostics
- Build executive, operational, and application performance dashboards to support stakeholders across the organization
- Automate operational processes, platform management tasks, and monitoring workflows
- Contribute to Infrastructure as Code (IaC) and configuration management initiatives
- Improve platform reliability through continuous optimization, standardization, and automation
- Collaborate with development, operations, security, and architecture teams to enhance service delivery and operational excellence
Requirements
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience
- Strong experience in Platform Engineering, DevOps, or Site Reliability Engineering (SRE) roles
- Hands-on expertise with Dynatrace administration and observability implementation
- Experience supporting large-scale, distributed, cloud-native, or enterprise environments
- Strong understanding of monitoring, observability, incident management, and reliability engineering principles
- Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP)
- Familiarity with Infrastructure as Code (IaC), automation, and CI/CD practices
- Strong troubleshooting, analytical, and problem-solving skills
- Excellent communication and stakeholder management skills
Application Process
- Initial screening
- Technical evaluation
- Managerial discussion
About the Company
Tata Consultancy Services (TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long-term value for its clients, investors, employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents.
