About the role
Overview
We are seeking a dedicated and dynamic Team Member to join our team in a fast-paced hospitality environment. The ideal candidate will possess strong leadership skills and a passion for providing exceptional service. As a Shift Manager, you will oversee daily operations, ensure customer satisfaction, and lead your team to success in delivering high-quality food and service.
Responsibilities
- Supervise and coordinate daily operations of the restaurant or hotel during assigned shifts.
- Lead, train, and motivate staff to deliver outstanding service and maintain high standards of food handling and preparation.
- Ensure compliance with health and safety regulations, including proper food handling practices.
- Manage inventory levels, assist with ordering supplies, and maintain equipment.
- Handle customer inquiries and complaints professionally to ensure satisfaction.
- Oversee cash handling procedures and ensure accurate reporting using POS systems.
- Collaborate with other management staff to develop strategies for improving service efficiency and guest experience.
Experience
- Previous experience in QSR/hospitality management or a related field is preferred.
- Strong leadership skills with the ability to inspire and develop team members.
- Knowledge of food service operations, including food preparation techniques and bartending.
- Familiarity with POS systems and cash handling processes.
- Excellent communication skills with a focus on customer service.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
Join our team as a Shift Manager where you can make an impact in a vibrant hospitality setting while leading a passionate team dedicated to excellence!
Job Types: Full-time, Permanent
Schedule:
- Monday to Sunday
- Minimum 4 days availability
Ability to commute/relocate:
- Markham, ON: reliably commute or plan to relocate before starting work (required)
- Car Preferred
Experience:
- Food industry: 1 year (preferred)
Language:
- English (required)
Work Location: In person
Job Types: Full-time, Part-time, Permanent
Pay: From $17.80 per hour
Ability to commute/relocate:
- Cookstown, ON: reliably commute or plan to relocate before starting work (preferred)
Experience:
- QSR: 1 year (preferred)
Licence/Certification:
- Food Handler Certification (required)
Work Location: In person
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