Physical Therapy Technician

About This Role

This part-time Physical Therapy Technician role supports the physical therapists by preparing treatment rooms and patients, assisting with exercises, and maintaining a clean and organized environment. The position also involves administrative tasks such as scheduling appointments and managing phone calls, contributing to a five-star patient experience.

Responsibilities

• Prepare treatment room for patient by following prescribed procedures and protocols
• Prepare patients for physical therapy treatment by welcoming, comforting, providing and/or assisting patient into physical therapy apparel (shorts, gowns, etc.)
• Do laundry, maintaining an ample supply of clean linens
• Record daily notes under direct supervision of and with co-signature by a Physical Therapist
• Provide information to patients by answering questions and requests
• Help treat patients by applying ice or heat packs, helping patients onto exercise equipment, monitoring motion; tracking walking time and distance; performing prescribed exercises and strengthening techniques as requested by PT
• Educate patients by demonstrating proper use of equipment and exercise routines
• Maintain patient confidence and protect operations by keeping information confidential
• Maintain safe and clean working environment by complying with procedures, rules, and regulations
• Provide equipment and supplies by sterilizing and delivering equipment and supplies to treatment area; positioning equipment for therapist access; positioning patient on equipment
• Ensure operation of physical therapy equipment by completing preventive maintenance requirements
• Maintain physical therapy supplies inventory by checking stock to determine inventory level; anticipating needed supplies and communicating to person in charge or ordering
• Enhance physical therapy department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments, is a team player
• Collect garbage at the end of each working day
• Report any issues needing resolution to Physical Therapists
• Proactively answer incoming phone calls before they route to voicemail; triage each call to ensure a five-star patient experience by appropriately assisting with appointment cancellations or reschedules, completing intake forms, or taking detailed messages for the Therapist or PCC as needed
• Assist with scheduling appointments for patients within the clinic to ensure efficient and timely access to care
• Assist in collecting 100% of co-pays/deductibles and payments prior to patient being seen by provider per established policies and procedures
• Assist in scheduling new evaluations accurately and in alignment with clinic protocols