About This Role
This role involves helping guests at Sesame Place capture their park memories through photography and assisting with rentals. It suits an enthusiastic and dedicated individual with a passion for customer service who can provide exceptional guest service while taking high-quality images.
Responsibilities
- Greet and interact with guests, answer questions and resolve guest issues
- Actively approach guests to encourage group or individual photos
- Take high quality images
- Direct guests on how to view and purchase photos
- Process and edit photos using computer software
- Sell retail merchandise and photos when assigned
- Sell and redeem reservation and mobility items
- Assist guests with locker rentals
- Maintain mobility equipment and locker areas
- Keep all assigned areas clean and organized
- Perform other duties as assigned
Requirements
- A passion for customer service
- Excellent multi-tasking and time management skills
- Outstanding communication abilities
- Ability to accurately handle cash, and learn and use the point of sale system
- Active listener with the ability to anticipate guests
- Ability to promote and ensure a safe and secure environment
- Ability to take quality images with digital camera
- Ability to work independently with little to no supervision
- Flexibility to perform varied duties
- At least 16 years of age
- Must be able to lift, push, pull and/or carry up to 50 lbs
- Position engages in extensive walking and standing throughout entire work shift
- Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
- Perform cleaning duties; including use of cleaning chemicals
- Must be willing to comply with all SEA grooming guidelines and employment standards
- Must be able to work indoors and outdoors, in varying weather, to include extreme heat and cold temperatures
- Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to the Holiday and Availability agreement
- Consistently practice safe work habits and reporting unsafe situations
- Ability to successfully complete all legal, company and department training requirements within established timelines
Nice to have:
Benefits
