About This Role
Performing venipuncture and collecting specimens from patients of all ages is the core of this phlebotomist role, ensuring patient safety and proper specimen handling. The position involves direct patient interaction, laboratory support, and maintaining supplies in a fast-paced environment.
Responsibilities
- Verify positive patient identification to ensure patient safety
- Assess patient reactions to specimen procurement
- Perform venipuncture and collect other specimens from newborn, pediatric, and adult patients according to established protocol
- Obtain medical assistance when judged necessary
- Obtain specimens according to priority and scheduled draw times
- Ensure completion of specimen collection functions according to protocol
- Ensure that specimens are properly labeled and suitable for testing
- Resolve specimen identification and/or requisition problems and clarify requests
- Answer and screen telephone calls
- Assist with inventory and maintain supplies and/or equipment
- Accept specimens from a variety of internal and external customers
- Receive and sort specimens
- Respond to additional specimen procurement requests via pager or other means
- Order and verify test requests
- Document appropriate information for quality assurance/improvement according to established protocol
- Review various pending and management reports
- Generate and distribute reports
- Provide assistance in support of billing and other business functions
- Instruct employees and students in phlebotomy and data entry
- Demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served
- Demonstrate knowledge of the principles of growth and development over the life span
- Possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures
Requirements
- High School Graduate
- No experience required
- Basic computer skills including experience using computer software applications
- Keyboarding and typing skills
- Excellent verbal and written communication skills
- Good listening skills
- Ability to work in a fast-paced environment and to handle multiple tasks simultaneously
- Demonstrated customer service skills to interface effectively with physicians, patients, visitors, and other healthcare employees
