Providing high-quality phlebotomy services for patients in a supportive and well-organised environment is the core of this role within a friendly GP surgery team. The position involves obtaining blood samples from adult patients, urine analysis, and sending fit test and other samples, while ensuring accurate patient identification and sample preparation and labelling. It suits an experienced, caring, and efficient phlebotomist with excellent communication skills and a patient-centred approach.
Responsibilities
Provide a high-quality phlebotomy service within a busy GP practice
Obtain blood samples from adult patients
Perform urine analysis and send fit test and other samples
Ensure accurate patient identification and sample preparation and labelling
Maintain infection prevention and control standards
Manage clinic appointments efficiently
Provide excellent patient care and communication
Work independently and prioritise workload
Remain calm and professional in a demanding clinical environment
Perform venepuncture on patients in line with clinical guidance, practice protocols and infection control standards
Ensure all samples are correctly labelled, recorded, and prepared for collection by the laboratory
Urinalysis and sending other samples and specimens as needed
Maintain accurate patient records on the clinical IT system and ensure specimens are ready for onward transportation
Maintain equipment, stock levels, and cleanliness of the phlebotomy area
Ensure clinical waste is removed from clinical areas and sharps bins are replaced in accordance with the organisation’s IPC Policy
Work collaboratively with GPs, nurses, and administrative staff to ensure a smooth and efficient service
Provide reassurance and information to patients, ensuring dignity, privacy, and comfort at all times
Report any abnormal findings, incidents, or concerns to the appropriate clinician or manager
Adhere to all practice policies, including infection control, health and safety, confidentiality, and safeguarding
Undertake all mandatory training and induction programmes
Requirements
Experience in performing venepuncture on adults
Experience in maintaining accurate records and following clinical protocols
Experience communicating with patients in a caring and professional manner
Accredited phlebotomy qualification or equivalent competency-based training
Evidence of up-to-date training and continued professional development
Competence in phlebotomy, with evidence of up-to-date training and practice
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Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing
Demonstrate good customer care skills and the ability to communicate effectively with the Multidisciplinary team, patients, carers and visitors
Ability to prioritise the care requirements for identified patients
Basic keyboard and IT skills
Organise own day to day work tasks or activities
Ability to work independently and as part of a team
Understanding of infection control and patient confidentiality
Accurate record-keeping and attention to detail
Compassionate, patient-focused approach
Efficient and organised with a friendly, empathetic manner
Reliable and punctual
Flexible and adaptable to the needs of the practice and the nursing team
Nice to have:
Previous experience working in a GP practice or healthcare setting
Familiarity with NHS laboratory procedures and IT systems (e.g. SystmOne)
Basic Life Support and infection control training
Basic Life Support (BLS) training
Infection control training
Important Details
Schedule: Monday 8 am - 1 pm, Thursday 8 am - 1:30 pm
Employment type: Part-time
About the Company
Lindfield Medical Centre is a welcoming and friendly practice committed to providing high-quality, patient-centred care. It offers a wide range of primary care services delivered by a dedicated multidisciplinary team, including GPs, nurses, healthcare assistants, pharmacists, and administrative staff. It is a forward-thinking practice with a strong focus on teamwork, continuous improvement, and delivering safe, effective healthcare in a fast-paced environment while maintaining excellent standards of patient care.