Pharmacy Technician II - Central Pharmacy Call Center

About This Role

This role provides essential pharmacy services, support, and assistance to registered pharmacists, focusing on processing medication orders, maintaining inventory, and delivering excellent customer service within a central pharmacy call center setting.

Responsibilities

• Process medication orders, including computer order entry, medication preparation, and assembly of all items prior to pharmacist final check
• Maintain pharmacy inventory and supplies according to established policies and procedures, including inspection of assigned areas and use of pharmacy computer systems
• Provide customer service by taking patient’s prescriptions and documenting all required information
• Handle all customer interactions in a courteous and efficient manner
• Release medications as required by policy and procedure
• Operate assigned equipment safely, including but not limited to: forklifts, order pickers, reach trucks, or other material handling equipment
• Other duties as assigned

Requirements

• High school diploma/GED
• Pharmacy Technician Certification (CPhT) or ExCPT (NHA)
• Completion of a pharmacy technician training program or 1 year equivalent experience
• Effective June 28, 2026; upon hire and before start date, registration as Pharmacy Technician Trainee or Pharmacy Technician through the PA State Board of Pharmacy

Nice to have:

• 1 year of pharmacy experience in respective area