Pharmacy Technician

About This Role

The Pharmacy Technician supports the pharmacy team by assisting pharmacists in preparing prescriptions, managing inventory, and providing excellent customer service. This role is ideal for an organized individual with strong communication skills and attention to detail, working in a fast-paced retail pharmacy environment.

Responsibilities

• Greet all customers and provide them with prompt and courteous service and assistance
• Help pharmacists prepare prescriptions by counting or pouring medications, labeling containers, and pricing prescriptions
• Ensure customers receive all their prescriptions
• File written prescription forms after prescriptions are dispensed
• Prepare and complete manual insurance claim forms
• Maintain organized filing system for invoices, manual insurance claims, daily reports, etc., in accordance with Standard Practice Manual and state law
• Help customers find over-the-counter items
• Maintain a broad understanding of HBC MPP scheduling system
• Assist in data entry of MPP information
• Maintain attendance and vacation log information
• Understand Pharmacy Standard Practice Manual
• Order, stock, maintain and return pharmacy inventory through proper supplier
• Assist in processing pharmacy outdates and credits, including keeping inventory free from outdated product
• Assist in preparation of pharmaceutical products for inventory
• Share in responsibility for department maintenance and cleanliness in accordance with fixed activities
• Maintain pharmacy department supplies (e.g., bottles, bags, labels, staples, etc.)
• Observe and adhere to all company policies and the Pharmacy Standard Practice Manual
• Maintain a neat, well-groomed personal appearance at all times and comply with company personal appearance policy
• Work within our company's management planning guidelines to maintain productivity
• Support company's safety standards
• Communicate any needed equipment repairs or maintenance work needed
• Keep work area free of debris and safety hazards
• Treat all co-workers with fairness, dignity and respect
• Maintain the quality of department's appearance and presentation
• Perform all other duties as assigned

Requirements

• Successful completion of criminal background check and drug testing as required
• Excellent communication and customer service skills
• Strong keyboard skills and a demonstrated ability to learn new software applications
• Basic mathematic skills
• Effective time management skills and sense of urgency
• Ability to multi-task in a stressful environment
• Effective interpersonal skills and desire to work in a team environment
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job
• Good problem-solving abilities, ability to focus and attention to detail
• High levels of integrity, professionalism, and confidentiality

Important Details

• Physical requirements: Stand 100% of the time with occasional walking short distances; use computer/keyboard/mouse/biometric scanner 100% of time; use hands to frequently/continuously handle a variety of sizes of containers then manipulate individual pills/capsules and the equipment used to count them; clerical accuracy skills and mathematical skills including the ability to operate cash register; ability to use staplers, calculators, communication and computer systems frequently; frequent/continuous reaching, grasping, lifting, and carrying up to 20 lb.

About the Company

Hannaford Supermarkets started as a fresh produce vendor in Portland, Maine in 1883. It is the first major supermarket in the United States to document that all its seafood products were sustainably harvested.