About This Role
This Pharmacy Technician role focuses on delivering an excellent customer experience by assisting the Pharmacist in accurately providing medication and healthcare products to patients. The position requires a high level of customer care and adherence to safety and efficiency standards.
Responsibilities
- Greet all customers and provide prompt, courteous service and assistance
- Accurately and quickly collect proper payment and provide proper change
- Collect and input patient information for processing prescriptions
- Assist the Pharmacist in processing, counting, and labeling prescriptions
- Organize and stock pharmaceuticals as directed by the Pharmacist
- Help customers locate over-the-counter stock
- Be knowledgeable of products carried in the department
- Maintain appropriate security of the Pharmacy Department
- Interact with physicians and utilize reference material to gain information on customers and prescriptions and to resolve any issues that arise
- Maintain a clean, neat, organized, and safe work environment
- Clean and sanitize all work surfaces, utensils, and equipment in accordance with Department of Sanitation and QA standards
- Keep floor clear of debris and spills
- Comply with State and Federal drug laws as regulated by the state Board of Pharmacy, HIPAA, the Drug Enforcement Agency, and the Food and Drug Administration
- Exhibit the utmost professionalism and confidentiality when dealing with patients and their health information
- Regularly lift, pull, push, and rotate merchandise that weighs 25 lbs. and occasionally up to 50 lbs.
- Stand at work station for the duration of the scheduled shift, which may exceed 8 hours per day
- Check prices and be knowledgeable about the location of items in the store
- Promote any current charitable promotions to customers
- Understand and adhere to Company shrink guidelines as they relate to departmental operations
- Perform duties in accordance with the Company’s HAZCOM program and adhere to manufacturer’s label instructions for the safe and proper use of all chemical products
- Perform all duties in accordance with Local, State, and Federal regulations as they pertain to the Pharmacy operation
- Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State, and Federal health and civil code regulations
- Utilize and maintain equipment as required by department; report any equipment problems immediately
- Complete all applicable department training programs
- Perform all duties in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency)
