Performing a variety of semi-technical and clerical duties, the Pharmacy Technician fills, packages, and provides medication, restocks to fixed levels, and compounds or repackages following established policies and regulations. This role also involves cashiering duties, including collecting payments for services.
Responsibilities
Greet patients, members, and other healthcare personnel in a caring, helpful manner and initiate service transactions using proper forms and process
Refer all inquiries or issues regarding patient care/consultation to a pharmacist
Input patient and prescription information by typing or computer entry to produce labels and assist in the prescription filling process
Match prescriptions with labels
Select proper drug and quantity to be dispensed, fill containers, apply labels, and present completed product to a pharmacist for checking
Prepare adequate supply of medication for unit dose distribution (may perform in hospital setting)
Process Clinic and Hospital Drug Requisitions
Receive and fill drug and medical supply requests
Check stock levels per schedule
Remove outdated goods and replenish to fixed levels (may perform in hospital setting)
Fill and update unit dose cassettes per determined supply
Assist with and/or provide medication (checked by pharmacist), OTC product, or supplies to correct patient in a helpful and caring manner
Refer all consultation functions to a pharmacist
Collect money if needed (may perform in hospital setting)
Pick up and deliver medications and supplies to designated areas or persons per schedule (e.g., unit dose exchange, control substance, floor stock)
Calculate price for prescriptions or orders
Sell non-prescription drugs
Collect cash, check, or credit card payments for all collectible services
Verify information is accurate on all checks
Assure valid authorization is received for all credit card payments
Validate checks and credit slips and issue receipts accordingly
Balance monies, checks, and credit card charge documents daily against cash register receipts
Reconcile any discrepancy
Prepare bank deposits
Gather and compute data and information for a variety of needs pertaining to health plan, non-plan, special and routine reports, studies, and statistics as necessary
Maintain accurate OTC charge schedules and price lists, adjust changes
Order routine bank supplies for the cashiering area
Assure all equipment in the cashiering area is operating in an acceptable manner
Advise supervisor of any malfunctions and/or report same to appropriate service company (may perform in hospital setting)
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Tailored applications submitted
Maintain appropriate level of drugs and supplies for operations
Order, receive, store, return, credit, and discard drugs and supplies
Pack, compound, reconstitute, and distribute inventory for issue, transfer, or dispensing
File prescriptions and any transaction document of pharmacy operations timely and appropriately
Accept responsibility for resolving immediate problems and accomplishing assigned tasks and reporting irregularities
Inspect and maintain work area and equipment in organized, clean, safe, and efficient working condition
Observe and comply with department policies and procedures and organization house rules such as but not limited to safety, attendance, proper attire, and continuing education
Coordinate and answer incoming phone calls
Handle or direct calls to appropriate individuals
Requirements
Previous pharmacy experience or enrollment in a pharmacy technician training program
High school diploma or equivalent related experience
Pharmacy Technician Certificate of Registration (Hawaii)
Pharmacy Technician Certificate from Pharmacy Technician Certification Board
Demonstrated ability to safely handle and/or prepare compounds such as chemotherapeutic agents, biologicals, or other medications
Demonstrated knowledge of and skill in adaptability, customer service, oral communication, multi-tasking, teamwork, and written communication
Demonstrated knowledge of and skill in word processing, spreadsheet, and database PC applications
Ability to talk to co-workers, customers, outside vendors, and on the telephone
Ability to read, write, speak, and understand English
Ability to train/give and receive instructions
Mathematical ability, attention to detail (e.g., organization, prioritization, proofing), concentration, and alertness
Nice to have:
Completion of a Pharmacy technician training program
Post high school coursework training
Important Details
Schedule: Variable, Monday to Saturday
Working hours start: 07:45 AM
Working hours end: 07:30 PM
Travel: Yes, 10% of the time
About the Company
Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces.
As Kaiser Permanente celebrates 80 years of advancing health and care since our founding in 1945, we reflect on the legacy built by the more than 235,000 passionate professionals who have shaped our journey—each one contributing to a stronger, healthier future for our members and communities.
For eight decades, Kaiser Permanente has remained steadfast in its mission to provide high-quality, affordable health care and to improve the health of the communities we serve.
