About This Role
The Pharmacy Leader is accountable for all aspects of pharmacy practice, ensuring compliance with state and federal laws as well as corporate policies. This role involves managing the financial performance of the pharmacy department, providing excellent customer service, and overseeing pharmacy staff training and development.
Responsibilities
- Perform all functions of a staff pharmacist and act as a role model for the pharmacy team; appropriately handle customer complaints and direct workflow to reduce customer wait times
- Develop, implement, supervise, and promote the sales plan and other sales initiatives as developed by the division pharmacy department
- Perform all duties required and expected of a registered pharmacist in the state of employment and follow all legal and company requirements
- Direct the pharmacy team to achieve warehouse utilization goals, avoid unnecessary overstock, reduce the number of fill on-arrival prescriptions, and ensure that all staff members are trained and follow proper ordering and inventory record keeping procedures
- Comply with all corporate mandated controlled substance operating procedures
- Monitor third-party or insurance profitability; handle third-party problems, rejections, and audits in a timely fashion
- Schedule all pharmacy staff members to help control or avoid unnecessary labor costs
- Maintain all pharmacy records required by state and federal laws and company policies
- Direct pharmacy to meet budgeted labor, volume, inventory, and sales goals
- Perform effective detailing visiting local physicians and other community targets
- Promote, implement, and participate in public health initiatives and disease state management services
- Travel independently as needed to support business needs
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide direct feedback to direct reports
- Work cooperatively in a high-paced and sometimes stressful environment
- Manage conflict in a reasonable, non-confrontational, and cooperative manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when necessary to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Perform essential job functions with or without reasonable accommodation
Requirements
- Bachelor's Degree in Pharmacy and/or Doctor of Pharmacy Degree (Pharm.D.) from an accredited U.S. School of Pharmacy
- 2+ years related retail experience or equivalent combination of education and experience
