About This Role
Providing excellent customer service is central to this role, which involves supporting the daily operations of a modern pharmacy as part of a collaborative team. This position offers variety, teamwork, and daily challenges, making it a great fit for someone seeking stability, flexibility, or career growth.
Responsibilities
- Support the daily operation of a modern pharmacy as part of a collaborative team
- Accurately dispense prescription medicines with strong attention to detail and customer care
- Provide friendly, confident advice to customers on medicines, common ailments, and available pharmacy services
- Understand customer needs and recommend suitable products responsibly
- Handle queries within competence and escalate when needed
- Maintain high standards of cleanliness, organisation, and compliance with all Standard Operating Procedures
- Ensure all prescription administration is completed accurately and on time
- Support promotional activities and company initiatives
Requirements
- Experience or qualifications gained from working in a Pharmacy environment
- A desire to train and develop into the Pharmacy field
- A passion for delivering great service, greeting every customer with a smile, and serving them with pride while helping them find the right products and solutions
- The ability to build rapport quickly so customers leave feeling confident, supported, and reassured, having had a great experience at the Pharmacy counter
- The initiative to make the right decisions for customers, whether supporting them with over-the-counter product guidance, helping with prescription queries, or knowing when to refer them to the pharmacist for expert advice
- A positive, team focused approach, communicating openly, working well with colleagues across the store, having fun, and celebrating success together
Benefits
- Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank Holidays)
- Flexible working available from day one
- 10% off with your Colleague Clubcard, rising to 15% on pay-day weekends, with a second card to share with family after 12 weeks service
- Free wellbeing services to support your mind, body and life
- Life cover worth five times your pay and an award-winning pension with matching contributions up to 7.5%
- A range of benefits to choose from, including discounts, shares and cycle-to-work schemes
- Uniform provided, plus policies to support you through life
Important Details
- Schedule: minimum of 16 hours per week, though roles from 12 hours are also available; contracted hours scheduled within availability windows with at least 3 weeks' notice of shifts
