Pharmacy Assistant

About This Role

This role is for a Pharmacy Assistant to join a locally owned and operated store, focusing on delivering health, beauty, and convenience services to the community. The core of the job involves assisting with the technical functions of dispensing prescriptions and participating in the maintenance and operations of the pharmacy, all while providing superior customer service.

Responsibilities

• Greet customers promptly and gather prescription information according to standards
• Perform duties in priority according to the role assigned on the Role Assignment Schedule
• Refer all clinical inquiries to the pharmacist
• Set realistic customer expectations as to wait times
• Locate and cash out prescriptions and any ancillary items
• Ensure customers requiring counseling are referred to the Pharmacist
• Maintain and control the cash register in the dispensary
• Adhere to all confidentiality and privacy requirements
• Receive new and repeat prescription orders in accordance with Standard Operating Procedures
• Prepare and submit orders with the exception of controlled drugs and narcotics
• Adjudicate third-party billing, online, and manage manual Third-Party Accounts
• Answer the telephone and refer to a pharmacist when necessary
• Manage incoming faxes according to Pharmacy Standards of Practice
• Assist pharmacist in coordinating call backs
• Accurately file completed documentation as per Pharmacy Standards of Practice
• Assist in prescription preparation to company's standards and professional services
• Data entry for new prescriptions and managing refill request processing
• Select medications to fill prescriptions according to Pharmacy Standards of Practice
• Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards
• Accurately enter and maintain appropriate data within the applicable Pharmacy systems

Requirements

• High School Diploma
• Effective organizational skills, ability to multitask
• Problem-solving skills
• Strong attention to detail

Nice to have:

• Diploma from a Pharmacy Assistant credited course
• Previous Pharmacy Experience

Benefits

• Purchase discount program
• Flexible and varied schedules
• Online learning through Academy

Important Details

• Schedule: Full-time, flexible shifts

About the Company

Shoppers Drug Mart stores are locally owned and operated by an Associate-Owner, providing the support of a national brand. Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position.