About This Role
This role involves overseeing a personal training program, managing and developing staff, and helping clients achieve their fitness goals. It suits a dynamic individual with a passion for fitness and leadership experience who wants to advance their coaching career.
Responsibilities
- Manage, train, and develop personal training staff
- Maintain records and provide feedback for personal training staff
- Monitor personal trainer certifications to ensure all are current
- Track member satisfaction
- Educate personal training staff to the highest level to obtain goals and drive sales
- Perform duties of a Personal Trainer, including training clients
- Provide gym tours for new and prospective gym members
- Ensure Personal Trainers are scheduling clients, properly servicing them, and recording notes in the system as required
- Follow up with and manage leads
- Report monthly participation and performance statistics to the General Manager
- Market and promote group fitness inside and outside the club's membership base
- Collaborate with colleagues in the spirit of outstanding customer service, collaboration, and communication
- Attend staff meetings and any other meetings as required
- Sell additional gym programs to members and work with membership coordinators to assess a member's history
- Support the front desk and floor
- Assist with maintenance of the facility
- Train Personal Training clients
Requirements
- Current nationally recognized personal training certification: NASM, ACE, AFAA, ACSM, CFSC, or NSCA
- At least 3 years' experience working as a personal trainer
- At least 2 years' experience as a manager
- Superior customer service skills
- Highly dependable and prompt
- Excellent communication skills
- Able to work varied shifts, including days and evenings
- Able to motivate and inspire clients
- Must be able to stand, walk, sit, reach, and bend for the duration of a shift
- Must enjoy working in a team environment
Nice to have:
- Current CPR, First Aid, and AED certifications
- Experience as a group exercise instructor/manager
Benefits
