Job Description:
Job Summary:
The following provides a detailed description for the position of Training Director. Actual duties performed may vary slightly. The Training Director will be responsible for leading and managing the Personal Training Department in a single gym. This position is also responsible for recruiting, hiring and training new Personal Trainers as well as managing, motivating and training existing Assistant Training Directors and Personal Trainers.
Essential Duties and Responsibilities:
- Generate personal training sales leads through walk-ins, telephone inquiries and company sponsored outreach and promotions programs
- Supervise lead generation process for personal training sales team
- Motivate personal training sales staff and monitor their production levels by using the established protocols and sales systems
- Maintain the company protocol for sales tours and price presentation and ensure that the personal training sales staff also follows protocols
- Sell and service personal training programs and assessments to members; maintain personal training client base
- Achieve or exceed the personal training revenue goal as well as personal monthly revenue goal
- Audit personal training sales team on a monthly basis
- Maintain superior level of personal production
- Manage monthly plan for training and promotions to the General Manager
- Manage the personal training staff
- Respond immediately to member requests, inquiries and concerns or report any concerns or complaints to the General Manager
Experience and Skills:
Required Knowledge, Skills and Abilities
- Must have a positive attitude and be able to motivate sales and training staff in a positive manner
- Possess good leadership skills
- Possess strong motivational, communication, team building and training skills
- Manage, hire, train and develop personal training sales and personal training staff
- Schedule and monitor work schedule of entire personal training department
- Administer and adhere to the Company's policies and procedures
- Manage all sales systems to ensure 100% accuracy and submit any and all required reports on a timely basis
- Must possess a strong knowledge of anatomy and physiology
- Have full understanding of exercise equipment and proper operation
- Generate, maintain and demonstrate a friendly, enthusiastic, and positive attitude
- Must have a high level of professionalism, honesty, integrity and work ethic
- Excellent customer service skills and mentality