Personal Banker

About This Role

The Personal Banker assists existing and potential bank customers with products and services. This key sales and service role generates new business and strengthens household relationships by selling the benefits of CoreFirst products and services, and helps perform outbound sales calls and other business-generating activity.

Responsibilities

• Illustrate and sell the benefits of CoreFirst products and services to prospective and current customers to generate new business and strengthen existing household relationships
• Open banking accounts, process loan applications, answer customers’ questions, perform account maintenance, and assist customers with bank processes and procedures
• Meet assigned branch sales goals
• Participate in daily branch operations including, but not limited to, opening and/or closing the branch, balancing the vault, assisting with completion of internal records and audit logs, administering safe deposit box needs, performing teller duties as required, and carrying out other administrative functions, as needed

Requirements

• One year of customer service experience, including cash handling
• High School Diploma or equivalent
• Working knowledge and proficient use of Microsoft suite
• Ability to adapt quickly to changes in procedure and/or technology
• Proficiency with process and procedures related to consumer deposit and loan products
• Professionalism and composure; strong sales awareness; ability to contribute to a motivated environment; ability to monitor key details and set priorities; goal-oriented mindset
• Adherence to CoreFirst Values: Respect, Communication, Integrity, Initiative, and Accountability
• High level of skill in the CoreFirst Competencies of Customer Focus, Compliance, Ethics, Perseverance, and Time Management
• Ability to lift up to fifty (50) pounds
• Pass a drug screen and background checks

Nice to have:

• One year of banking experience
• Six months of sales experience
• Some college

Important Details

• Schedule: Hours vary between 7:00 AM – 7:00 PM Monday-Friday; 8:00 AM-1:00 PM Saturday
• Travel: Primarily local during the business day for covering shifts at other branches; some evening travel may be needed occasionally for training in the Topeka area

About the Company

CoreFirst provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, CoreFirst complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.