Perishable Manager

Primary Purpose:

Support the management and duties of store operations to meet financial and sales goals. Build associate and customer

relations and promote a strong culture in support of Food Lion Strategy. Maintain solid communications with the management

team, all associates in the store and throughout the organization.

Duties and Responsibilities:

 Manage the Perishable Department, including hiring, training and developing department associates

 Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance

management, training and conducts timely formal performance appraisals for direct reports

 Daily management of labor (i.e. expected live) and the coaching of associates to achieve productivity expectation

 Providing leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values,

Vision and Strategy

 Support the achievement of budgeted financial and operating results

 Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and

friendly customer service all while creating a positive shopping experience for customers

 Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions

that meet or exceed customers’ expectations

 Control store expenses through proper ordering, care for supplies and equipment

 Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling,

productivity, ordering (CAO), and business information systems

 Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department

sanitation are consistently maintained

 Ensure Perishable Department schedules are written to provide extraordinary customer service at all times

 Has a complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training, company

information, and all other items deemed necessary to manage the Perishable Department

 Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with

policies and guidelines

 Observe and correct all unsafe conditions that could cause associate or customer accidents

 Record and report all associate and customer accidents in accordance with established Food Lion procedures

 Monitor shrink ensuring that inventory is accounted for; provide coaching for associates to recognize and prevent losses

 Ensure that all advertising and sales promotion materials and signage applicable to the Perishable Department are

properly utilized

 Ensure compliance with local, state and federal regulations

 Adhere to all company guidelines, policies and standard practices

 Maintain security standards

 Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses

 Provide recognition of accomplishments and offers constructive counseling when necessary as it relates to achieving

customer satisfaction and service while building store sales

 Perform all other duties as assigned

Qualifications:

 High school graduate or equivalent preferred

 Excellent interpersonal, organizational, communication and customer service skills

 Good understanding of store operations preferred

 Ability and willingness to learn multiple tasks and technical requirements of the job

 Ability to use technical information to solve problems

 Ability to lead and direct others

 Must meet minimum age requirements to perform specific job functions

 Must be able to meet the physical requirements of the position, with or without reasonable accommodations

 Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a “Certified

Food Safety Manager” or will be required to attend company provided training and have the ability to achieve

accreditation within the first 90 days of employment; Accreditation must be maintained while employed in a position

requiring accreditation

Physical Requirements:

• Ability to use computers and other communication systems required to perform job functions

• Ability to use hand held computers for orders, mark downs, scan outs, and inventory

• Stand 100% of the time, frequently walking short distances

• Ability to push or pull up to 2000 pounds using a pallet jack or float

• Perform repetitive hand and arm motions

• Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and approximately 100 lbs. on occasion

• Be able to handle a variety of substances associated with cleaning and packaging materials, and household cleaners

• Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level

• Meet established volume activity standards for the position

• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

• Have sufficient visual ability to check invoices, dates, and other written documents