People Technology Manager - Workday Implementation Team

About This Role

This role leads the Workday Functional Team, transforming how technology supports global People operations. The manager will lead the implementation of new Workday modules, revamp existing capabilities, and drive continuous improvements across the HR technology ecosystem, working with platforms like Workday, Zendesk, and Greenhouse.

Responsibilities

• Develop the technical roadmap and implementation plan for Agoda’s HR Tech transformation journey, in partnership with the People Tech PMO Manager
• Assess current functional configurations and identify continuous improvement opportunities to reduce technical debt, while shaping governance for application management, change requests, and project implementation best practices in partnership with the People Tech Operational Excellence Manager
• Lead a team of experienced SMEs in implementing, enhancing, and revamping Workday modules across Agoda
• Strengthen team capability, technical portfolio, and organizational resiliency through talent development and capability building
• Define and drive OKRs aligned to the HR Tech transformation journey together with People Tech Leadership
• Partner closely with key leaders across Agoda to align HR technology initiatives with business priorities

Requirements

• Minimum 5 years of experience leading cross-functional teams, preferably in a Workday environment
• Proven experience driving HR digital transformation across platforms such as Workday, Zendesk, ServiceNow, and Greenhouse, including end-to-end implementation delivery
• Strong understanding of Scrum ceremonies and experience operating effectively in an Agile environment
• Good knowledge of the Workday SKU landscape, including Journeys, Recruiting, Position Management, AI Agents, and Adaptive Planning
• Solid understanding of the hire-to-retire lifecycle, with the ability to translate business requirements into an HR transformation roadmap
• Comfortable working in ambiguous environments, with a proactive approach to identifying and resolving edge cases, dependencies, and potential risks
• Strong team player with a high sense of ownership, able to contribute subject-matter expertise while collaborating to solve complex challenges
• Demonstrated ability to drive continuous improvement initiatives that simplify processes, enhance scalability, and reduce operational complexity
• Strong project and stakeholder management capabilities, with experience partnering effectively across cross-functional teams
• Ability to use data and analytics to generate insights and support informed decision-making
• Fluent in written and spoken English

Nice to have:

• Workday Techno-functional skills

About the Company