People Solutions Specialist (HRIS)

About This Role

This People Solutions Specialist role is part of a global team that ensures the accuracy, integrity, and usability of employee data and HR systems, primarily Workday. It involves either managing employee data transactions and tickets across multiple geographies, or supporting the development and governance of Workday reporting assets. The role requires attention to detail, discretion with sensitive data, and a collaborative mindset to support a global workforce across time zones.

Responsibilities

• Deliver day-to-day support for employee data transactions from pre-employment through offboarding, ensuring accuracy and compliance in Workday and other HR systems
• Maintain and protect confidential employee data with a high degree of discretion and responsibility
• Provide global production support by researching and resolving HCM process and data issues, collaborating closely with the HR Operations team and other key stakeholders
• Respond to tickets, emails, and chats from internal users as needed, escalating to the HRIS Supervisor for complex or sensitive cases
• Monitor Workday inbox and ensure timely execution of assigned tasks, keeping data clean and audit-ready
• Collaborate with HRIS team members across regions to ensure alignment, consistency, and adoption of shared best practices
• Support UAT (User Acceptance Testing) for new functionality, working with IT or Business Analysts to validate system behavior before release to production
• Support team efforts in HRIS-EDM process maturity by sharing feedback and participating in process discussions when needed and executing the HRIS-EDM framework
• Take on occasional tasks or small projects as assigned, showing flexibility and willingness to help where needed

Requirements

• 1–2 years of experience in HRIS support, employee data management, or HR operations, preferably in a Shared Services or multi-geo setup
• Working knowledge of Workday or similar HRIS platforms
• Strong attention to detail, with a commitment to data accuracy and compliance
• Ability to manage case queues and meet deadlines in a high-volume, service-driven environment
• Good written and verbal communication skills; comfortable responding to stakeholders across channels
• Demonstrated ability to handle confidential information with discretion
• Willingness to engage with teammates, contribute to a positive team culture, and support collaboration across time zones
• Flexibility to work in shifting schedules
• A strong sense of professional integrity
• Eagerness to learn and contribute to process improvement conversations

Nice to have:

• Familiarity with Workday reporting or configuration