About This Role
This People Partner role is for a hands-on builder who thrives in fast-moving startup environments, focusing on creating practical and scalable people systems. The successful candidate will partner with leaders and managers across the company to support organizational effectiveness, manager capability, and employee experience as Solace scales. This is the first dedicated hire within the People Partner function, offering an opportunity to shape the role's evolution.
Responsibilities
- Help run and continuously improve performance review and calibration processes
- Support managers with performance conversations, feedback, accountability, and coaching
- Build practical manager resources, templates, and training materials
- Help define performance expectations and promotion guidance across teams
- Partner with leaders to improve manager effectiveness and team health
- Support rollout and operational execution of People programs and processes
- Support employee relations processes and help navigate sensitive team situations
- Coach managers through performance concerns, team dynamics, and difficult conversations
- Partner with leadership and Legal when needed on more complex employee matters
- Help create consistent and scalable ER documentation and workflows
- Ensure employees and managers have a thoughtful, fair, and high-accountability experience
- Support org planning discussions, team changes, and workforce planning processes
- Help identify retention risks, team health concerns, and organizational gaps
- Partner with leaders during onboarding, promotions, and team scaling
- Contribute to talent planning and organizational effectiveness initiatives as the company grows
- Support career development and growth initiatives across the company
- Partner cross-functionally to improve employee experience and organizational effectiveness
- Build documentation, workflows, and operational infrastructure that help the People team scale effectively
Requirements
- Started career in People Ops, Recruiting Operations, or Talent Operations at a high-growth company and has since grown into a People Partner or HRBP-style role
- Enjoys being close to the work — building processes, coaching managers, solving problems quickly, and helping a scaling organization operate more effectively
- 5–8 years of experience in People Ops, HRBP, Talent Operations, or People Partner roles
- Experience working in high-growth startup environments
- Strong manager coaching and employee relations experience
- Experience supporting and running performance management processes
- Comfortable operating in ambiguity and moving quickly
