About This Role
This People Partner role is the primary contact for all employees and leaders in Japan, covering a full spectrum of People team activities. The position requires deep expertise in Japanese employment law and benefits, a passion for culture and engagement, and the ability to resolve employee matters with discretion and integrity.
Responsibilities
- Serve as the primary People team resource for all Japan employees and leaders, providing HR support
- Act as the main People Partner presence in the Japan office, ensuring timely, in-person support for employees and leaders, and bridging time zone gaps with global People Team colleagues
- Build strong, trusted relationships with portfolio managers, senior leaders, and employees across the Japan office
- Handle all aspects of HR operations, from high-level strategy to hands-on problem-solving
- Partner directly with business leaders, portfolio managers, and senior stakeholders to deliver both HR guidance and day-to-day operational support, including employee relations, performance management and benefits
- Serve as the point of contact for complex and sensitive employee relations issues, conducting investigations and providing expert guidance on conflict resolution, disciplinary actions, and grievance processes in Japan
- Maintain up-to-date knowledge of Japan employment laws and regulations, ensuring all HR and Benefits practices and policies are compliant with local requirements
- Administer day-to-day employee benefits operations in Japan, including enrollments, terminations, employee changes, and routine employee support for statutory and company-sponsored benefit plans
- Maintain required benefits documentation, tracking, and filings, and support compliance with local regulations, internal controls, and audit requirements
- Respond to employee questions on benefits in Japan, communicate plan details clearly, and escalate complex compliance or legal issues as appropriate
- Champion the firm
- Drive the delivery and continuous improvement of learning and development initiatives for Japan employees, identifying local training needs, partnering with global L&D teams, and ensuring alignment with both regulatory requirements and the firm
- Oversee reception services, ensuring professional and consistently welcoming experience for all guests, visitors, and staff
- Act as the on-site point of contact for outsourced food, cleaning, and office service vendors, monitor performance against agreed KPIs and ensure day-to-day operations meet the firm's standards
- Administer the preventative maintenance schedule for office appliances and facilities, liaising with vendors and building management to ensure repairs and routine servicing are completed on time
Requirements
- HR/People leadership experience in a fast-paced, high-performance environment, ideally within financial services or a similarly demanding sector
