About This Role
This People & Culture Manager role is about developing and evolving HR policies and processes, managing employee relations, and providing strategic HR guidance to business leaders. The position involves supporting various HR programs and driving HR projects while utilizing data for informed decision-making.
Responsibilities
- Develop robust HR policies and processes by localizing global guidelines or creating new ones
- Proactively identify opportunities to develop and evolve people processes to be culturally relevant and scalable
- Manage and resolve complex employee relations issues, including conducting investigations, mediating conflicts, and ensuring fair and consistent application of policies
- Offer strategic advice and guidance to business leaders and managers on HR-related matters, aligning HR strategies with organizational goals
- Support the company and its client base on a full range of HR programs including Performance Management, Absenteeism Management, Talent Attraction & Retention Strategies, Workforce Planning, Culture Enhancement & Engagement Strategies, Occupational Health & Safety, and Rewards & Recognition
- Develop and implement talent management strategies, including retention, performance management, and succession planning
- Identify and engage with key stakeholders, clients, colleagues, and operational leaders to embed People initiatives and robust HR principles within multi-disciplined teams
- Take a proactive approach in driving HR projects, the people agenda, and initiatives between the business and enterprise-wide HR strategy and execution
- Utilize HR analytics and data to provide insights and recommendations for informed decision-making, including workforce planning, identifying trends, and measuring HR metrics
- Build effective relationships with internal stakeholders, external partners, and HR team members to influence and drive positive change
- Perform other essential duties assigned
Requirements
- Bachelor's Degree in HR Management or Psychology is preferred but not required
- At least 6-8 years' experience in Human Resources Functions with a strong emphasis on labor relations and employee relations
- Expert in labor laws set by governing authorities and organizations
- Excellent verbal and written communication skills
- Exposure to HRIS preferred
- Experience with analyzing data to guide strategic employment planning
- Ability to create a culture of diversity, inclusivity, collaboration and teamwork
- Excels in independently tackling challenges and offering creative solutions to complex HR issues
- Exhibit flexibility in adapting to evolving priorities and unforeseen challenges
- Amenable to working the night shift, with flexibility to work the day shift as needed for HR-related activities
