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People Analytics - Operations - Manager at Paytm - JobAssist
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Home›Jobs›Sales & BizDev›People Analytics - Operations - Manager
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People Analytics - Operations - Manager

Paytm

RemoteFull timeMid levelPosted today
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About the role

About This Role

This managerial position in People Analytics and HR Operations drives workforce analytics, reporting, and operational excellence for the company. The role involves transforming data into actionable insights for strategic workforce decisions, requiring a blend of analytical expertise, stakeholder management, process excellence, and business acumen.

Responsibilities

  • Lead the People Analytics function by generating actionable workforce insights to support business and HR decision-making
  • Analyze employee lifecycle data including hiring, attrition, productivity, engagement, diversity, and workforce planning metrics
  • Develop predictive and descriptive analytics to identify trends and recommend interventions
  • Partner with HR Business Partners and business leaders to provide data-driven recommendations
  • Design, develop, and maintain HR dashboards and automated reporting solutions for leadership reviews
  • Own periodic MIS reporting including headcount, attrition, hiring, workforce costs, productivity, and compliance metrics
  • Ensure data accuracy, consistency, and governance across HR systems and reporting platforms
  • Drive automation initiatives to improve reporting efficiency and reduce manual efforts
  • Support annual manpower planning and workforce budgeting exercises
  • Monitor HR budgets, workforce costs, and productivity metrics against approved plans
  • Conduct scenario modeling and workforce forecasting to support business growth plans
  • Provide insights on cost optimization and workforce efficiency
  • Conduct internal and external benchmarking studies related to compensation, workforce productivity, organizational structures, and HR metrics
  • Support strategic HR initiatives through data analysis and business case development
  • Track industry trends and best practices in people analytics and workforce management
  • Drive HR operational governance and ensure adherence to defined processes and policies
  • Monitor and improve HR service delivery metrics and operational KPIs
  • Partner with HR Operations, Payroll, Talent Acquisition, and HRBP teams to streamline processes and improve employee experience
  • Identify opportunities for process improvement, standardization, and automation
  • Collaborate with senior leadership, Finance, HR, and business teams to understand reporting and analytics requirements
  • Present workforce insights, trends, and recommendations to senior stakeholders
  • Act as a trusted advisor on people metrics and workforce-related decision-making

Requirements

  • MBA/PGDM in HR, Analytics, Operations, or related field from a reputed institute

Job details

Workplace

Remote

Employment

Full time

Seniority

Mid level

Headquarters

Noida, Uttar Pradesh

Posted

Posted today

About company

Headquarters

Noida, Uttar Pradesh

Open jobs

1000

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Tailored applications submitted
  • 9–13 years of relevant experience in People Analytics, HR Analytics, MIS, Workforce Planning, HR Operations, or related domains
  • Strong experience in HR reporting, dashboard creation, workforce budgeting, and benchmarking
  • Proven track record of managing HR operations and driving process excellence initiatives
  • Experience working with large datasets and HR systems

    • Nice to have:

    • Advanced proficiency in Excel, Power BI, Tableau, or similar BI tools
    • Strong analytical, problem-solving, and data visualization capabilities
    • Experience with HRMS platforms such as Workday, SAP SuccessFactors, Oracle HCM, Darwinbox, or similar systems
    • Understanding of workforce planning, budgeting, organizational effectiveness, and HR metrics
    • Strong stakeholder management and presentation skills
    • Ability to translate complex data into meaningful business insights
    • High attention to detail and strong execution capabilities
    • A data-driven mindset with a passion for solving business problems through analytics
    • Strong understanding of HR operations and workforce management practices
    • Ability to influence decisions through insights and storytelling
    • Ownership, agility, and a continuous improvement mindset
    • Strong collaboration skills and the ability to work in a fast-paced, high-growth environment

    About the Company

    Paytm is India's payment Super App, offering comprehensive payment services to consumers and merchants. It is India’s largest payment company by users, merchants, payment transactions, and revenue, aiming to drive financial inclusion and bring half a billion Indians into the mainstream economy through technology-led financial services. Paytm enables commerce for small merchants and distributes various financial services offerings in partnership with financial institutions.

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