About the role
Job Summary The Peer Navigator responsibilities include meeting with patients, collaborating with the Retention and Adherence Program (RAP) Specialist, addressing barriers to care, and facilitating attendance at Immune Health appointment to Immune Health appointments for RAP patients as necessary, and other essential responsibilities as directed by the Program Manager. This position will work directly under the supervision of the Program Manager.
Peer Navigators are traditionally persons living with HIV (PLWH), who are treatment adherent and share similar experiences and live within the same communities as the people they mentor.
Core Job Responsibilities
- Provides confidential supportive information and services to persons living with HIV/AIDS with a goal of engaging the individual on a continuum of care.
- Serves as a liaison with provider offices.
- Provides referrals, information and assistance with appointment scheduling.
- May assist with scheduling appointments for complex patients.
- Assists clients in self-advocacy and self-management.
- Accompanies patient and may provide transportation to Immune Health appointments
- May prepare disability or out of work/school paperwork.
- May discuss financial obligations and regulatory forms.
- Leads or assists with health education activities.
- Participates in in-service trainings and on-site workshops as required for professional growth and development. Attends external trainings and workshops at direction of management.
- Abides by HIV Confidentiality law, HIPAA and all hospital policies and procedures.
- Performs other duties as required.
Education/Experience Requirements REQUIRED:
- High School diploma, GED or equivalent.
- Ability to navigate HIV care services, health systems and HIV/AIDS community resources.
- Ability to learn and utilize community resources.
- Comfortable sharing their experiences living with HIV.
- Excellent customer service and interpersonal skills.
- Good written and verbal communication skills.
- Good judgement and ability to problem solve/escalate issues as needed.
PREFERRED:
- Ability to accompany patients to and from HIV-related appointments and travel to offsite locations.
Licensure/Certification Requirements REQUIRED:
- Must be willing to get certified as a Peer through the NYS Department of Health AIDS Institute within 1 month of hire date.
PREFERRED:
- Valid driver’s license with reliable personal vehicle and adequate insurance.
Disclaimer Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.
Job Details Req Id 98023
Department MG - SPEC - INFECTIOUS DISEASE
Shift Days
Shift Hours Worked 8.00
FTE 1
Work Schedule HRLY NON-UNION-8 HR
Employee Status A1 - Full-Time
Union Non-Union
Pay Range $19.06 - $25.69 Per Hour
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