Payroll Supervisor

About This Role

Leading a team of payroll specialists and associates in the client payroll function is the core of this supervisory role. The position involves day-to-day operational leadership, ensuring timely and accurate payroll processing, and developing best practices to improve efficiency.

Responsibilities

• Provide day-to-day operational leadership within the department
• Conduct performance reviews, approve PTO and timecards, and coach employees
• Serve as a second escalation point for issues
• Review and recommend improvements to existing procedures
• Ensure all payrolls are completed as scheduled and assist the team as needed
• Monitor the work of payroll associates and specialists who input payroll data and prepare payroll checks
• Input changes to personnel information, tax law, overtime, or bonus payments/calculations
• Assist in the preparation and distribution of payroll-related summaries
• Develop best practices to improve efficiency and accuracy of payroll processes
• Assist in payroll calculations, deductions, insurance coverage, wage garnishments, and tax filings
• Prepare client/wage summaries of earnings, taxes, deductions, leaves, retirement savings, and benefits
• Work with other departments to process current year and prior year voids
• Address payroll-related queries and requests
• Analyze payroll problems and provide appropriate resolutions
• Follow and enforce federal, provincial, and local laws
• Participate in the hiring process, performance reviews, and progressive discipline
• Prepare and lead department meetings

Requirements

• Self-motivated, professional, capable of working with minimal supervision, ability to reflect and be accountable
• Capable of working under pressure and meeting concrete deadlines
• Strong organizational skills, ability to prioritize and quickly switch between projects and priorities
• Ability to work effectively with internal departments
• Excellent communication skills, ability to adapt message for audience
• Proficient to strong skills in MS Office, including Excel and Outlook
• Proven ability to make proper judgment calls when presented by a situation/problem
• High School Diploma or equivalent combination of experience, skills, education (including other relevant non-traditional degree programs, certifications, or job training programs) required
• Experience handling/managing multi-Canadian provincial payrolls, payroll systems, and processing Canadian payroll
• 5-7 years of payroll processing experience, preferably in the payroll services or similar industry